Senior Internal Communications & Change Manager

Communications Consultant

Our client in Milwaukee is seeking a Communications Consultant. This is a 1-year contract role, based in Milwaukee, Wisconsin.

We believe relationships are built on trust, and that both our lives and our work matter. These principles have long shaped who we are and continue to guide how we grow. Today, they're just a few of the reasons people choose to build their careers with us. We're a strong, innovative, and growing organization, and this is an exciting time to be part of our journey. We invest in our people and provide opportunities for employees to grow personally and professionally driving both individual success and the continued growth of our business.

Key Responsibilities

Communications Planning & Execution

• Develop and execute communication plans and roadmaps aligned to enterprise initiatives and project timelines
• Create and deploy high-quality communications across channels (email, intranet, presentations, leader messaging) that are clear, consistent, and aligned to CEE and enterprise priorities and reflect operational realities that share the employee campus experience
• Design and execute communication tools, resources, and plans that prepare employees and leaders for small-, medium-, and large-scale changes impacting the campus experience
• Translate complex operational, planning, and change-related information into concise, employee-friendly communications that drive understanding and readiness
• Strategize and manage divisional communications through CEE's centralized channels to keep employees informed of operational updates that impact their campus experience
• Own and manage the SharePoint/intranet content strategy and repository structure for CEE and assigned projects, ensuring key resources, FAQs, toolkits, and project materials are well-governed, current, accessible, and aligned across channels.
• Develop framework for necessary change management and communications skillsets and behaviors and reinforce across leaders and stakeholders, enabling greater self-service through practical tools, guidance, and coaching.

Leader & Stakeholder Enablement

• Develop leader-facing materials, including talking points, FAQs, facilitation materials, and playbooks to support communication, engagement, and change readiness
• Partner with and provide consultation to leaders and key stakeholders on communication approach, timing, sequencing, stakeholder engagement, and change impacts across complex initiatives
• Ensure leaders are equipped to effectively communicate and reinforce changes within their areas through clear messaging, forums, and engagement moments
• Plan and facilitate department meetings and forums, including semi-annual All-Department meetings, People Function Snack & Learns, Project Leader Forums, and bi-weekly leadership stand-ups to drive alignment, transparency, and cross-team collaboration

Change Communications Support

• Provide change management, communication, and stakeholder engagement consultation for complex, often multi-year campus initiatives and priorities
• Support the integration of communications within broader change strategies led by the Change Management team
• Ensure change communications reflect key milestones, audience impacts, stakeholder needs, and readiness priorities throughout the change lifecycle
• Partner with Strategic Integration Office, Change Management, and cross-functional teams to ensure aligned messaging, engagement strategies, and communication timing across CEE priorities

Measurement & Continuous Improvement

• Support tracking of communication effectiveness and readiness indicators to assess how well employees understand and respond to CEE initiatives and changes. Gather feedback from stakeholders, department forums, and employee listening channels to inform adjustments to communication and engagement strategies
• Continuously refine messaging channel strategies, and engagement approaches based on feedback, participation trends, and evolving project needs

Qualifications Required

• 810 years of experience in internal communications, organizational communications, or related field
• Proven experience developing and executing communication and engagement plans in a complex, fast-paced environment
• Excellent writing, editing, and storytelling skills with the ability to simplify complex topics
• Experience creating executive- and leader-facing communication materials
• Strong stakeholder management facilitation, and cross-functional collaboration skills, with the ability to influence across complex initiatives
• Experience planning and facilitating department-wide meetings, forums, or employee engagement events
• Experience managing communications across collaboration platforms and employee communication channels
• Ability to manage multiple priorities and adapt quickly as plans evolve

Preferred

• Experience applying change management concepts such as employee readiness, adoption, and stakeholder engagement in support of operational or organizational change
• Experience supporting large-scale organizational or operational changes
• Familiarity with enterprise and divisional communications channels, including intranet, leader cascades, collaboration platforms, and employee engagement forums