Retail Food Service Manager
Aramark
Retail Food Service Manager
Aramark Healthcare+ is seeking candidates for a Retail Food Service Manager position, to oversee retail dining operations at Thomas Jefferson University Hospital located in Philadelphia, PA. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu. This position will primarily work a closing shift of 10:30 a.m. to 7:30 p.m. and alternate weekends. The shift could vary at times to an opening shift or mid shift.
Job Responsibilities
- Manage Front of House (Cafeteria, Quick Service) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas.
- Maintain effective working relationships with other departments to provide a unified retail experience for customers.
- Manages marketing, merchandising and cash handling procedures.
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Drives customer service and tracks and responds to survey results.
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting; tracks sales trends and drives sales.
- Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
- Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Bachelor's degree or equivalent experience
- Food Service Management experience required
- Retail or Restaurant Food Service Management experience preferred
- Experience with marketing, merchandising and cash handling required
- Strong customer service and computer skills are essential in this role
- SERV Safe certification or willing to get certified
Must be able to work a mid morning to closing shift and every other weekend.
AramarkVacancy posted 5 days ago
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