Office Manager

Job Description

Job Description

Are you a natural leader with a passion for the automotive industry? Do you thrive in a fast-paced environment and have the skills to manage and inspire a team? If you're looking for an opportunity to take charge and help an enthusiastic team excel, we want you to apply for our Office Manager!

Key Responsibilities:

• Manage the day-to-day operations of the dealership office, including customer service, office organization, and administrative tasks.
• Ensure accurate processing of tag and title paperwork for vehicle sales, including title transfers, registration, and lien releases.
• Maintain compliance with all state and local regulations regarding title and registration processes.
• Process and submit documentation for vehicle titles, plates, and registration renewals.
• Coordinate with the sales team to ensure timely delivery of required documents for vehicle sales.
• Track and maintain inventory records related to titles and registration.
• Handle customer inquiries regarding title and registration issues.
• Oversee dealership accounts payable and receivable, assisting with payroll and budgeting as needed.
• Assist in preparation of financial reports and audit documentation.
• Supervise office staff, providing guidance, training, and support.
• Ensure that all office processes and records are kept in compliance with dealership policies and state regulations.

Qualifications:

• A minimum of 5 years of experience as an Office Manager in a dealership or automotive industry is required.
• Strong knowledge of accounting and tag/title processes, including state-specific regulations.
• Excellent organizational, time management, and multitasking abilities.
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment with attention to detail while managing a team.
• Proficiency in MS Office Suite and Dealertrack.
• High school diploma or equivalent (Associate’s or Bachelor’s degree in Business Administration or related field is a plus).
• Prior experience in accounts payable/receivable and payroll management is a plus.
• Ability to maintain confidentiality and handle sensitive information.

About Us

Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, Indiana, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.

At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.