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CX Leader: Growth & Retention for DTC Wellness

Arrae Inc.

Arrae Inc. in California seeks a Head of Customer Experience to enhance the customer journey and team performance. The role involves leading a customer-centric team, optimizing processes, and collaborating with various departments to ensure a seamless customer experience. Ideal candidates will have 3-5+ years of CX experience in DTC brands, especially in wellness or subscriptions. A deep understanding of tools like Gorgias and strong analytical skills are essential. Join a fast-paced and mission-focused environment to make a real impact. #J-18808-Ljbffr

Vacancy posted 2 days ago
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