Member Services Leader - La Crosse + Onalaska

La Crosse Area Family YMCA

Job Description
Job Description
The Y is here for our community to provide a place for all to come and enjoy the facility and programming that we offer. In order to do this, we are looking for part-time leaders to help engage our members, participants, and staff. We are looking for candidates who are interested in working at either/both our Houser branch in Onalaska, and Dahl branch in La Crosse.
Shift Availability:
Monday - Friday: Start times: 4pm/4:30pm/5pm - 9pm
Weekends: 6:30am - 12pm, 8:30am - 2pm, 12pm - 6pm, and 2pm - 6pm.
Responsibilities:
Perform excellent service to all members, staff, volunteers and guests
Address member and safety concerns as needed
Engage members/participants around the facility
Act as lead Member Services Representative in all situations
Requirements
Ability to address and make solid decisions in emergency situations
Excellent communication skills and willingness to build relationships
Maintain positive relationships with youth in the building and address concerns as needed
Benefits
FREE adult Y membership (+ discount on Family Membership)
50% discount on Y programs
403(b) retirement account
12% retirement after 2 years and 1,000 hours per year
Free Employee Assistance Program (EAP)
An Equal Opportunity Employer

Vacancy posted 2 days ago

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