Level 1 IT Support Technician
Agility Partners
Hudson, OH | Long-term contract with strong potential for extension or conversion We’re looking for an enthusiastic and motivated Level 1 IT Support Technician to join our enterprise support group onsite at our Hudson, OH headquarters. This is a great opportunity for someone eager to kick off their IT career, grow within a fun and collaborative team, and get hands-on with enterprise-level support across 300+ field offices. What You’ll Do: Serve as Tier 1 support for end-user issues (hardware, software, login issues, password resets, etc.) Troubleshoot and resolve tickets through the fundamentals of IT support Collaborate closely with a tight-knit team of 12 (including 5 other Level 1 Techs) Engage with employees across departments — bring your personality! What We’re Looking For: Someone eager to grow in IT — you may have just a cert or entry-level experience Great communication skills and a positive, team-first attitude Outgoing personality — we’re looking for someone who brings energy, not just technical skills Local to Hudson, OH (onsite preferred 4–5 days/week, with some flexibility) Previous IT support or helpdesk experience (even internships or school projects) A recent degree or technical cert — but passion and hunger matter more than a resume! Huge growth opportunity — our last Level 1 hire was promoted to Level 2! Flexible leadership and a fun, collaborative team culture You'll gain real-world enterprise support experience Did we mention the people? This team is close-knit, outgoing, and genuinely fun to work withF Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Agility Partners by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Information Technology Support Technician jobs in Hudson, OH . Cleveland, OH $42,000.00-$55,000.00 2 weeks ago Cleveland, OH $45,000.00-$60,000.00 2 days ago Akron, OH $37,595.00-$50,470.00 4 days ago Cleveland, OH $70,000.00-$85,000.00 3 days ago Akron, OH $37,595.00-$50,470.00 9 hours ago Independence, OH $37,595.00-$50,470.00 4 days ago Independence, OH $37,595.00-$50,470.00 2 weeks ago Entry-Level IT Support Associate - Overnight (F) Cleveland, OH $50,000.00-$55,000.00 3 days ago Akron, OH $50,000.00-$60,000.00 11 months ago Cleveland, OH $56,395.00-$71,340.00 18 hours ago Measure Tech Windows (1099 or W-2 Employee) Berea, OH $50,000.00-$70,000.00 1 month ago North Canton, OH $43,479.00-$56,524.00 1 day ago Cleveland, OH $140,000.00-$160,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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