Shift Lead

Job Description

Job Description

We're looking for an energetic, dependable Part-Time Shift Lead to help oversee daily operations while leading by example. This is a hands-on role where you'll work alongside a small team, ensuring exceptional customer service, product quality, and an efficient, positive work environment.

Key Responsibilities:

• Lead and support a small team during assigned shifts.
• Provide friendly, outstanding customer service.
• Prepare and serve Cinnabon products according to brand standards.
• Assist with opening and closing procedures.
• Train, coach, and motivate team members.
• Maintain cleanliness, food safety, and sanitation standards.
• Monitor inventory and restock supplies as needed.
• Handle cash transactions and ensure accurate register balances.
• Resolve customer concerns professionally and efficiently.

Qualifications:

• Previous food service or retail experience preferred.
• Prior leadership or supervisory experience is a plus.
• Strong communication and teamwork skills.
• Ability to multitask in a fast-paced environment.
• Reliable, punctual, and customer-focused.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.

What We Offer:

• Flexible part-time scheduling.
• Competitive hourly pay.
• Leadership development opportunities.
• Fun, team-oriented work environment.
• Employee discounts on Cinnabon products.

If you're someone who enjoys leading by example, working alongside your team, and creating great experiences for customers, we'd love to have you join our Cinnabon family. Pay is hourly plus tips