Salesforce Developer

Job Family SAAS/PAAS/Cloud Consulting, Software Development & Support Travel Required Up to 25% Clearance Required Ability to Obtain Secret What You Will Do Break/Fix (Production Support) Serve as a hands‑on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors. Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations. Perform root‑cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior. Implement fixes using configuration or code changes, following established development standards and change control processes. Validate fixes in lower environments and support controlled deployment to production. Provide clear technical documentation of issues, root causes, and implemented resolutions. Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes. Enhancements (Backlog Support) Develop incremental enhancements based on well‑defined user stories and acceptance criteria. Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns. Implement enhancements using Salesforce best practices, minimizing risk to production stability. Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback. Assist in managing a small, steady enhancement backlog alongside production support responsibilities. Production Stability and Governance Ensure all development work adheres to established SDLC, release management, security, and auditability standards—especially in public‑sector or regulated environments. Identify recurring issues and contribute to long‑term fixes that reduce technical debt and operational overhead. Support evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations. Promote platform reliability, maintainability, and performance through disciplined development practices. What You Will Need Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree) Minimum of THREE (3) years of professional experience U.S. Citizenship is contractually required. Ability to commute to or work from the San Antonio Guidehouse office. Must be able to OBTAIN and MAINTAIN a Federal or DoD \"SECRET\" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse. Strong experience with Salesforce core functionality (Sales Cloud, Service Cloud, or custom applications). What Would Be Nice To Have Experience with declarative automation such as Flow, validation rules, and approval processes. Strong analytical skills for data review, reporting, and issue analysis. Demonstrated experience working in break/fix or managed services environments, including ticket-based support. Ability to clearly document business processes, requirements, and functional designs. Strong communication skills with the ability to translate between technical and non-technical audiences. Experience supporting public‑sector Salesforce implementations or regulated environments. Familiarity with Salesforce integrations and the ability to analyze integration‑related issues (no development required). Salesforce Business Analyst, Administrator, or Advanced Administrator certification. Experience working in Agile or hybrid‑Agile delivery models. Prior experience supporting government clients, audits, or compliance‑driven programs. What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits Include Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short‑Term & Long‑Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back‑Up Childcare Program Mobility Stipend Equal Opportunity Employer Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. #J-18808-Ljbffr