Vice President, Digital Fraud Prevention

Manage and define fraud prevention, detection, and authentication strategies and policy controls in digital channels for Citi’s Retail Bank portfolio Serve as a single point of contact to internal governance forums, providing risk assessments and articulating fraud risk considerations for new products and features Assess fraud risks in digital channels and risks arising from new product offerings Partner with Business leads and functional teams to identify fraud issues, conduct fraud risk assessments, and drive solutions Communicate industry trends to Business partners and clients Evaluate control enhancements that improve business controls or reduce customer-experience friction Evaluate risk and return, interpret results, and identify MIS and data needs Produce performance reporting for stakeholders and coordinate actions and mitigation plans Identify reputational risk and its operational and financial causes and effects Address problems, find solutions, and make prudent, timely decisions Identify underlying causes of issues and outline their scope Act as a lead contributor on digital-channel fraud risk exposure across broad department activities Identify meaningful solutions for online/mobile banking risks and control issues Develop leadership presentations, communicate action and mitigation plans, and define business requirements Requirements Bachelor’s Degree or minimum 7 years equivalent work experience Direct experience and intimate knowledge of digital fraud management disciplines Experience with online/mobile channel platforms and functionalities Experience leveraging risk models, device print technologies, API dependent solutions, and multi-factor authentication strategies Strong institutional knowledge of banking and lending technologies/platforms, functionalities, detection tools, existing and emerging fraud risks, and fraud mitigation capabilities Strong knowledge of Information Security risks and controls Strong analytical skills Ability to work independently and influence others Strong project management abilities Direct experience with Agile methodology principles Excellent written and verbal communication and strong interpersonal skills Core Competencies Expertise in fraud prevention and detection strategies within digital banking, with a strong focus on risk assessment, control enhancements, and effective communication with stakeholders. Proficient in leveraging risk models and multi-factor authentication to mitigate fraud risks in online and mobile channels. Highest-signal resume keywords Digital Fraud Management Risk Assessment Multi-Factor Authentication Agile Methodology Project Management Hard Skills Fraud Prevention Strategies Fraud Detection Tools Risk Models Device Print Technologies API Dependent Solutions Information Security Risks Analytical Skills Performance Reporting Control Enhancements Business Requirements Definition Soft Skills Excellent Communication Interpersonal Skills Problem Solving Influencing Others Independent Work Industry Keywords Digital Channels Retail Banking Fraud Risk Exposure Customer Experience Governance Forums Tools & Technologies Online Banking Platforms Mobile Banking Platforms Fraud Mitigation Capabilities Detection Tools #J-18808-Ljbffr Jobtailor