Health Information Management Assistant

Health Information Management Assistant

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Under direct supervision, the Health Information Management Assistant performs general administrative duties as directed to carry out the daily operations of Health Information Management (HIM) department. Performs all clerical functions necessary to file, retrieve, copy and distribute medical records following all federal, state, industry and hospital guidelines. Will provide guidance to HIM Assistant I and newly hired employees.

Principal Accountabilities

• Reviews the medical record and assignment of deficiencies to assure compliance with rules and regulations for record completion.

• Audits accuracy of electronic and manual entry and facilitates resolution of any discrepancies.

• Maintains records using multiple, complex filing systems to retrieve files, locate missing records, file/or scan new and updated information.

• Determines appropriate document content and data necessary to be retained in the legal physical and electronic medical records.

• Reviews medical records for completeness.

• Monitors entries made into medical record documents to ensure that all information is legible, complete, and signed.

• Coordinates analysis of records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing system.

• Reviews scanned documents for accuracy, legibility, and appropriate identification.

• Provides customer service related duties.

• Communicates with physicians and staff to clarify diagnosis or get additional information.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.