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Chief Revenue Officer (CRO) / VP Sales

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Key Responsibilities:

Strategic Revenue Leadership
  • Own end-to-end revenue strategy across geographies, service lines, and industry verticals.
  • Define and drive growth roadmaps aligned with business objectives.
  • Ensure revenue diversification across existing accounts, new client acquisition, and partnerships.
Customer-Centric Growth
  • Build and strengthen CXO-level relationships to position the company as a trusted partner.
  • Champion c onsultative and value-based selling.
  • Drive Customer Success & CSAT initiatives for revenue retention and expansion.
Sales & Revenue Operations
  • Establish a data-driven sales model: forecasting, pipeline visibility, win/loss analysis, and deal governance.
  • Implement scalable sales processes, KPIs, and metrics for predictability.
  • Optimize account planning and cross-selling across offerings.
Partnerships & Ecosystem Development
  • Build alliances with technology partners.
  • Co-create go-to-market strategies with ecosystem partners.
  • Generate joint revenue opportunities through partnerships.
Cross-Functional Collaboration
  • Align with Delivery, Marketing, Finance, and Presales for seamless execution.
  • Partner with HR/Talent teams to ensure a skilled, high-performing sales force.
  • Work with COO/Delivery to ensure commitments are met.
Leadership & Global Exposure
  • Lead and mentor global sales, account management, and customer success teams.
  • Build scalable structures to support multi-country and multi-industry growth.
  • Represent the company in industry forums, analyst briefings, and client summits.
P&L & Board-Level Accountability
  • Own revenue targets, margins, and profitability.
  • Report directly to the CEO and provide strategic insights to the board.

Key Skills & Experience:

  • Experience: 20+ years in IT Services / Technology Services with global sales, revenue management, and customer success leadership.
  • Leadership: Proven experience leading multi-country sales, account management, and customer success teams.
  • Industry Knowledge: Deep understanding of Cloud, Infra, AI/Analytics, ERP, CRM, Security, and Digital services.
  • Strategic & Analytical Skills: Ability to define revenue strategy, GTM plans, forecast revenue, and drive data-driven sales operations.
  • Client & Partner Engagement: Strong CXO-level relationship management; experience managing strategic partnerships and alliances.
  • Business Acumen: P&L ownership, margin optimization, and experience with board-level reporting.
  • Communication & Influence: Executive presence, negotiation skills, and ability to influence cross-functional leadership.
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Vacancy posted 1 day ago
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