Banquets Manager
Full-time
Marriott
JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
Vacancy posted 19 days ago
Similar jobs that could be interesting for youBased on the Banquets Manager in Boston, MA vacancy
$78k
...the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. The Banquet Manager is responsible for the management of all aspects of the culinary operation, in accordance with hotel standards. Will direct,...SuggestedLocal areaFlexible hoursNight shiftOmni Boston Hotel at the Seaport
Boston, MAa month ago$68k - $83k
Additional Information Seeking a Banquets Manager that will also lead F&B operations at hotel outlets. Job Number: 26067873 Job Category: Food and Beverage & Culinary Location: 606 Congress St, Boston, Massachusetts, United States, 02210 Schedule: Full Time Located...SuggestedHourly payFull timeRemote workShift work- Overview The Banquets Manager is responsible for ensuring the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The banquet manager oversees all aspects of a banquet or event, including set-up, serving, and cleanup...SuggestedHourly payDaily paidFull timeTemporary work
$78k
...everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. The Banquet Manager is responsible for the management of all aspects of the culinary operation, in accordance with hotel standards. Will direct,...SuggestedWork at officeFlexible hours$71k - $95k
Job Number: 26039455 Job Category: Event Management Location: Sheraton Boston Hotel, 39 Dalton St, Boston, Massachusetts, United States... ...or related professional area. Core Work Activities Managing Banquet Operations Projects supply needs for the department, e.g.,...SuggestedFull timeRemote workShift work$78k
Omni Boston Hotel at the Seaport, 450 Summer Street, Boston, Massachusetts, United States of America Job Description Banquet Manager Salary: $78,000/year based on experience. POSITION OVERVIEW The Banquet Manager is responsible for the management of all aspects of the...Summer work- Aramark Corporation is seeking an Events Manager in Boston, MA, responsible for planning and executing special events, including weddings... ...teams. The ideal candidate must have a minimum of 1-3 years in banquet or catering services. Strong communication and organizational...
- A hospitality management company in Cambridge is seeking a Banquets Manager to ensure efficient banquet operations, manage a team of banquet staff, and uphold exceptional service standards. The ideal candidate must have at least 2 years of hospitality experience and strong...
$71k - $95k
Westin Hotels & Resorts is seeking a Management professional for their Event Management team in Boston. You will direct and motivate your banquet team while ensuring high-quality service during events. Responsibilities include managing financial aspects, coordinating with...$61.2k - $68k
...supervising, training, and ensuring the performance of assigned banquet associates, so that all procedures are completed to the hotel's... ...for additional supplies needed and submit to Banquet Manager. Instruct designated personnel to rectify any cleanliness/organization...Temporary workLocal area$78k
A prestigious hotel chain in Boston is seeking a Banquet Manager to oversee culinary operations, manage events, and ensure compliance with health and safety standards. The ideal candidate will have at least one year of experience in Banquet Operations within a large convention...Full time$78k
A luxury hotel chain in Boston seeks a Banquet Manager to oversee culinary operations and ensure exceptional service for events. The ideal candidate will have at least one year of banquet operations experience, preferably in a large convention hotel. Responsibilities include...$40 per hour
Food & Beverage Banquet Manager Exceptional Hospitality Starts with You Responsibilities Ensure seamless operations: manage daily food and beverage operations for designated outlets, ensuring top‑tier quality, service and marketing strategies that maximize profitability...Night shift$35 - $40 per hour
Join our client as a Conference Center Manager and become a vital part of their mission to deliver seamless and impactful meetings and events. In this role, you will oversee the planning, coordination, and execution of all aspects of various meetings and conferences, ensuring...Work at office- Levy Sector is seeking a Banquet Support Supervisor for the John B. Hynes Veterans Memorial Convention Center. This role involves managing daily operations of banquet functions, coordinating activities with sales and culinary teams, and ensuring exceptional guest service...
- ...use these constraints to push, not limit, our creativity. The Banquet Supervisor is responsible for delivering excellence in guest service... ...’ needs. Will direct, implement, and maintain a service and management philosophy which serves as a guide to respective staff....Contract workSummer workWork at officeLocal areaFlexible hoursNight shift
$60k - $75k
...variety of marketing sponsorships, conferences, and webinars. The role includes planning events from conception to execution and managing related logistics. Ideal candidates should have a bachelor's degree and 3-5 years of relevant experience, along with strong communication...$60k - $75k
Analysis Group, Inc. seeks a Marketing & Conference Coordinator in Boston, MA to manage the planning and execution of marketing events, conferences, and webinars primarily for the Health, Economics, and Outcomes Research practice. Ideal candidates will have a Bachelor'...$60k - $75k
...support the planning and execution of marketing events and conferences from conception through completion across all geographies. Manage a portfolio of conferences, sponsorships, and related events, including maintaining the Marketing event calendar, developing timelines...Work experience placementWork at officeLocal areaWorldwide$30 - $33 per hour
Position Title: Banquet Support Supervisor, John B. Hynes Veterans Memorial Convention Center Pay Range: $30.00 to $33.00 Job Summary... ...at the John B. Hynes Veterans Memorial Convention Center, managing the daily operations of all banquet functions, coordinating all...For subcontractorFlexible hoursShift work- ...hospitality organization About the Role The Conference Services Manager plays a critical role in the success of Seaport Hotel by... ...profitability Prepare and customize event documentation, including menus, Banquet Event Orders (BEOs), resumes, and programs; communicate details...Contract workRemote workFlexible hours
- ...forms • Skilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff management • Ability to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact...Work at officeLocal areaWorldwideFlexible hoursShift work
- The Senior Conference Services Manager plays a critical role in the success of Seaport Hotel, serving as the primary liaison between clients... ...Prepare and customize detailed event documentation including: Banquet Event Orders (BEOs) Event resumes Menus and program details...Contract work
- Overview About the Role Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you’ll manage group events from contract through execution—ensuring every detail is...Contract workWork at officeRemote workFlexible hours
$33 per hour
A leading food service company seeks a Banquet Support Supervisor at the Boston Convention and Exhibition Center. The role includes managing daily banquet operations, coordinating with culinary and sales teams, and ensuring exceptional guest experiences. The ideal candidate...Part timeFlexible hours- ...International Corporation in Cambridge, Massachusetts is looking for a Banquet Supervisor to oversee the performance of banquet associates.... ...staff, and optimizing guest service. The role involves direct management of banquet operations, organization, and coordination of...
$18 - $26 per hour
...work priorities. The qualified individual will also possess solid analytical and problem- solving skills; proven ability to organise, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to...Hourly payWork experience placementWork at officeImmediate startFlexible hoursNight shift$33 per hour
Banquet Support Supervisor, Thomas M. Menino Convention and Exhibition Center Pay Rate: $33.00 per hour (Part‑time position, event‑based schedule). Job Summary Responsible for managing daily banquet and in‑house catering operations at the Thomas M. Menino Convention and...Hourly payPart timeFlexible hours- The Hollister Group is seeking a Conference Center Manager in Boston, MA. You will oversee the planning and execution of meetings and events, ensuring exceptional experiences. Your role involves coordinating with teams and vendors, managing contracts, and monitoring performance...
- CoralTree Hospitality is looking for a Senior Conference Services Manager at Seaport Hotel in Boston. This role demands extensive experience in event management, strong leadership, and exceptional communication skills. The successful candidate will serve as the primary...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Banquets Manager. Be the first to apply!
Related searches