Sr. Global Payroll Specialist

What is Contentstack?

Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system.

While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time.

Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program.

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Who Are We?

At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

What Are We Looking For?

We are seeking a highly motivated Sr Global Payroll Specialist to join our finance team! In this role, you get to lead our global payroll operations and serve as our internal subject matter expert for payroll-related tax compliance. You will own the end-to-end payroll lifecycle across the US and Rest of World (ROW) regions, ensuring our employees are paid accurately while maintaining our standing with tax authorities worldwide.

What makes you an ideal fit for this role is identifying as a "system-polyglot" who is comfortable navigating multiple platforms, possesses an uncompromising eye for detail, and can build strong partnerships across Finance, Legal, and People Ops.

Contentstack is an AI-forward company, and we expect all candidates to bring practical experience using AI tools and technologies as a core part of how they work, learn, and drive impact. If you’re looking for an opportunity to join an innovative, fun, and fast-paced team where your contributions will have a meaningful impact, we’d love to hear from you!

Here's what you'll be doing:

• Global Payroll Operations

  • End-to-End Execution: Own and execute full-cycle payroll processing for US (multi-state) and international entities, ensuring 100% accuracy and timeliness.
  • Multi-System Management: Seamlessly manage data and workflows across a diverse tech stack, including ADP and international platforms such as Oyster and Activpayroll.
  • Cross-Functional Partnership: Collaborate with People Ops, Benefits, and Accounting to ensure all payroll inputs (equity, bonuses, fringe benefits) are captured and reconciled.

  2. Payroll Tax & Registration Ownership

  Note: This responsibility is strictly limited to employer/employee payroll taxes and does not include corporate or income tax.

  • Tax Integrity: Direct ownership of all payroll-related tax withholdings, employer burdens, and statutory contributions across all global regions.
  • Filing Oversight: Ensure our payroll providers (ADP, etc.) executes all monthly, quarterly, and annual tax filings accurately and on time.
  • Registration Management: Proactively manage payroll tax account registrations in all active jurisdictions. Lead the setup of new tax IDs as we expand into new states or countries.
  • Notice Resolution: Serve as the primary point of contact for resolving payroll tax notices or inquiries from local, state, or national agencies (e.g., IRS, HMRC).

  3. Audit & Process Improvement

  • Compliance Lead: Manage internal and external payroll audits, ensuring all documentation is organized and compliant with local labor laws.
  • Scalability: Continuously evaluate current processes to eliminate manual workarounds and improve the efficiency of our global payroll engine.

What Really Gets Us Excited About You?

• 8-12 years of high-volume, multi-region payroll experience. You must have a proven track record of owning all aspects of processing across different global jurisdictions.
• Expert-level proficiency in ADP is required.
• Previous experience with Hibob HRIS, Oyster Payroll and Activpayroll is highly valued.
• Attention to Detail: You are the final line of defense. You have a natural ability to spot discrepancies in large datasets before they become issues.
• Effective Communication: You can translate complex payroll or tax concepts into clear, actionable information for stakeholders and employees alike.
• Collaborative Mindset: You excel at building bridges between departments and working cross-functionally to solve complex global problems.
• Always looking for an opportunity to learn, grow and give/receive feedback.
• Collaborative and coachable.
• Located in ET or CT highly preferred given the global nature of this role.
• Highly motivated and self-driven.
• Experience working in an AI-forward environment, with demonstrated ability to use AI tools and technologies as a core part of day-to-day work, problem-solving, and continuous learning.
• You don't mind minimal travel.
• You value a fun, positive, collaborative culture!

Salary for this role ranges between $110,000 - $120,000 based on skill set and experience

What Do We Offer?

Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.

Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!

One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…

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