Program Coordinator

Department Contact: Christy Green, View phone number on click.appcast.io,View email address on click.appcast.io

Internal or External Search: External - Open to all applicants

Advertising Summary: Join the NM EDGE Program at New Mexico State University Cooperative Extension Service as a Program Coordinator II and play a key role in supporting professional development opportunities for public sector employees across New Mexico. This position, based in Albuquerque, NM, is ideal for a highly organized, customer-focused individual with strong technical skills and a passion for supporting educational programs.

The Program Coordinator II provides administrative and technical support for NM EDGE operations, including event and enrollment management, website maintenance, online testing administration, report generation, certificate processing, and virtual class delivery support. The successful candidate will work closely with instructors, participants, elected and appointed officials, and program staff to ensure high-quality service and seamless program operations. This position also offers opportunities to contribute to process improvements and technology solutions that enhance program efficiency and support continued growth.

The ideal candidate is comfortable troubleshooting technology issues, managing multiple priorities, working independently in a remote environment, and communicating professionally with a diverse range of stakeholders. Experience with online learning platforms, database systems, reporting tools, and customer service is highly desirable.

This is a full-time position with a standard Monday-Friday work schedule and excellent benefits through New Mexico State University. Individuals seeking an opportunity to support meaningful workforce development and public service education are encouraged to apply.

Position Details

Position Title: Program Coordinator

College/Division: Cooperative Extension Service

Department: 310000-COOPERATIVE EXTENSION SERVICE

Location: NMSU satellite location

Offsite Location (if applicable): NMSU ABQ Center

Target Hourly/Salary Rate: 16.83

Appointment Full-time Equivalency: 1.0

FLSA Status : Non-Exempt

Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule:

Job Duties and Responsibilities: Provide support to the NM EDGE program including programming of events using our customized enrollment system, managing our electronic testing site, updating the website regularly, demonstrated ability to assist instructors with their AV needs and trouble shoot any issues, supporting NM EDGE Team members with technical assistance in standard operating procedures with a technical aspect, report generation for impact statements and state reporting, assisting with generating and distributing class completion certificates and graduation certificates as needed, assisting with class delivery (currently in a live online format), responding to inquiries for information, interacting with elected and appointed officials and their employees in the public sector in a professional and helpful manner, and any other duties as assigned. Willingness to work with program manager to find ways to improve internal and external systems which would add efficiency and effectiveness to support program growth

Qualifications

Required Education and Experience: High School diploma + 1 years of relevant experience, or higher degree.

Equivalent Qualifications:

Preferred Qualifications:

Special Certification/Licensure:

Working Conditions and Physical Effort

Environment: Work is normally performed indoors.

Physical Effort: Moderate physical activity.

Lifting Requirements: Requires heavy physical work; heavy lifting, pushing, or pulling required of objects up to 50 pounds.

Risk: Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.