Receptionist/Administrative Assistant

Receptionist/Administrative Assistant

Boston, Massachusetts, United States

ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London, Zurich and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world-class strategic decision-making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives.

Role Overview

The Receptionist/Administrative Assistant (RA) has core responsibilities aligned to the office and its day-to-day function. ClearView's RAs are seen as the embodiment of the company values, are a daily presence in the office and are an integral part of the office environment. In addition to the core responsibilities, the RAs provide some basic support to Leadership and some overflow support for the team. Professionalism in demeanor, communication, and appearance is key in this role as the first point of contact for clients and visitors. As with all ClearView employees, there is an opportunity, and expectation, that the Receptionist/AA will join one of our many internal initiatives to integrate themselves into the company culture, engage with employees they may not otherwise, and continue to gain new skills, experience, and knowledge.

General Office-Related Receptionist Responsibilities

There are a range of responsibilities related to the Receptionist role with the most important being the daily maintenance of the office environment. Examples of these activities are:

• Stock pantry, office supply room
• Receive and unpack supplies and ensure orderly storage of items in closets
• Take inventory (coordinated with Office Manager)
• Receive mail and packages and distribute them as necessary
• Greeting guests, logging visitors with building security, parking validation, manage sign-out and return of loaner access cards for visiting employees
• Ensure kitchen and reception areas are clean and tidy
• Assist in set up and breakdown for office events
• Answer phones
• Manage general office email inbox and direct inquiries appropriately

Basic Administrative Support For Aligned Leadership And Extended Leadership Team Members

Each RA will have a specific set of aligned leadership and extended leadership team members. Administrative support for the aligned set of individuals is the primary priority of this role.

• Manage travel arrangements.
• Manage and submit expenses promptly
• Calendar and scheduling support (internal and external)
• Printing & binding support

Alignment To A Core Internal Function (10% - 20%)

Each RA supports one of ClearView's internal functions. To do so effectively, attention to detail and strong Excel, Word, and PowerPoint skills are ideal. While the role will vary depending on the alignment, below are examples of the types of activities an AA may expect to engage in:

• Support data entry associated with new employees (e.g., HR alignment)
• Assist with project documentation or document tracking (e.g., Finance alignment)
• Track marketing conference outreach and downstream leads (e.g., Marketing alignment)
• Support event planning (e.g., Team Building alignment)
• Schedule interviews, book travel, submit candidate expenses for reimbursement (e.g., TA alignment)
• New hire training scheduling and coordination (e.g., Learning & Development alignment)

Qualifications

The successful candidate must have the following skills and experience:

• 1+ years of experience in an office environment
• Professional written and oral communication skills
• Technological literacy (Microsoft Office Suite)
• Strong attention to detail
• Ability to lift as much as 50 pounds

In addition, an outstanding Receptionist/administrative assistant candidate will also have:

• Ability to be in office 5 days per week is required
• Previous experience in a receptionist or administrative role
• Ability to multi-task and prioritize
• Comfort with rolling up sleeves, regardless of the task
• Desire to connect with people and develop relationships
• Alignment with ClearView's values
• Familiarity with Concur and Salesforce is a plus

In addition to a base salary, you will be eligible for an annual discretionary performance bonus, and a comprehensive benefits package. We encourage you to apply even if you don't meet every single qualification. We are looking for individuals who are passionate about our mission and are eager to grow and learn.

What We Value

We recognize that not every candidate will meet every qualification listed. If you're excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply. We value curiosity, a growth mindset, and a commitment to collaboration.

Equal Opportunity Employer

ClearView Healthcare Partners ("CV") is an Equal Opportunity employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.