Administrative Assistant Receptionist
Uphams Corner Health Center
Admin Asst-Receptionist36 Dearborn St - Roxbury, MA 02119Job DescriptionDuties:Schedule, monitor, and prepare paperwork for all internal and external medical appointments.Schedule referrals and upload medical notesFront desk coverage: Including but not limited to answering the central phone console, monitoring the front doorbell using the remote intercom, greeting visitors/participants, and directing deliveries.Follow up on consultant reports.File, scan, sort mail and send faxes.Cover transportation dispatch desk using the portable radio, as needed.Assist transportation drivers, as needed, by calling participants, sorting prescriptions for participant delivery and collecting medical records, materials, supplies, and/or paperwork for distribution.Attend meetings as scheduled or as requested by immediate supervisorProvide translation services, as requested by Clinical/Medical staff.Prepare and maintain procedures, instruction manuals and checklists pertaining to areas of individual assignment in collaboration with the Unit Manager and/or Site Manager.Maintain and understand external instruction manuals and other information pertaining to areas of individual assignment.Provide support to Adult Day Health Center Medical Director and IDT members.Perform other duties as required by the position or as assigned by supervisor. This job description is not designed to cover or contain a comprehensive listing of all the activities, duties and/or responsibilities that are required of this position. Duties and responsibilities are subject to change due to business needs at any time with or without previous notice.QualificationsQualifications:High School Diploma or GED required. Associates degree or some college training preferred.Interest in and sensitivity to population aged 55 and older required.One (1) year experience with office administration; ideally in a health care setting.Strong customer service, communication and organizational skillsPrevious experience working with healthcare computer applicationsKnowledge of Microsoft Suite (Excel, PowerPoint and Microsoft)Have Knowledge about PCO and EPICBi-lingual in English and Spanish, Portuguese, Cape Verdean Creole, Vietnamese, Cantonese, Mandarin, French or Haitian Creole is highly desirable.
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