Traffic Control Room Operator Supervisor

Traffic Control Room Operator Supervisor Location: Colonial Heights, VA. Responsibilities Front line supervisor who manages individual contributors. Responsible for the overall quality of staff’s work and oversees projects. Has project or task level financial accountability. Typically supervises a headcount of less than 10 people. Minimum Qualifications HS/GED Equivalent + 2 or more years prior experience as Traffic Monitoring Operator or other relevant experience. Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint‑based Criminal History Records Check (CHRC). Must pass a pre‑employment drug screen and successfully participate in the program’s mandatory random drug screening process. TOMC operator certifications for levels 1 and 2, Lead and Shift Leader. Must be able to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such as CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies. Constantly operate a computer and other monitoring equipment. Preferred Qualifications 3+ years of experience as a Traffic Control Room Operator or in Civil Engineering or other Traffic Management related experience. Demonstrated leadership & time management skills. Self‑supervision and team collaboration; ability to team with peers in supervision and across regions as required. Short‑term or no notice assignments, On‑Call Status; must be able to step‑in and cover operations when needed, with no or limited notice. Excellent interpersonal skills. Strong, accurate data entry skills. Ability to work in a team environment under stressful conditions. Must be able to work in a Control Room work environment. Ability to perform effectively in a fast paced environment requiring high level of multi‑tasking. Ability to communicate clearly both in writing and verbally, including ability to keep management and other peer supervisors apprised of operational issues. Ability to synthesize information from multiple, diverse and simultaneous inputs. Ability to work calmly and accurately under intense pressure. Ability to work alternate work schedules and on‑call duties at a 24/7/365 operation center. Skilled in the use of Windows based applications, preferred Internet Explorer, Word, and Excel. Knowledge of two‑way communication systems; radio and telecommunications experience. Geographic familiarity with regional freeway system and arterial roads. Knowledge of incident management response techniques and MUD. Additional Information Sponsorship Opportunities for US Employment Authorization are not available for this position. Relocation Benefits are not available for this position. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr AECOM