Customer Service Representative
Partners Professional
Job Description
Job Description
Customer Service Representative
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
About the Opportunity
Our client is seeking a Customer Service Representative to join their team in a fast-paced distribution environment. This role is responsible for providing outstanding customer support through phone and email communication while handling a high volume of inbound calls.
The ideal candidate will have previous call center or customer service experience, strong computer skills, and a professional, customer-focused attitude.
Responsibilities
- Handle a high volume of inbound customer calls using a multi-line phone system.
- Respond to customer inquiries via phone and email.
- Process orders, substitutions, pickups, and return credits.
- Assist customers with special requests and provide effective solutions.
- Collaborate with internal departments to ensure timely resolution of customer needs.
- Perform data entry and maintain accurate records.
- Complete additional projects and duties as assigned.
Qualifications
Required:
- High School Diploma or GED.
- Minimum 6 months of customer service or call center experience.
- Experience with data entry in a fast-paced environment.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a team-oriented environment.
- Proficient computer skills.
- Ability to pass a background check and drug screen.
Preferred:
- 1-2 years of customer service, call center, or related experience.
- Experience in food service, distribution, logistics, or a similar industry.
- Recent experience in a high-volume call center environment.
- Experience using Cisco or multi-line phone systems.
Additional Information
- Full-time position.
- Monday-Friday schedule.
- Local candidates only.
- No relocation assistance available.
At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel.
Company Description
At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel.
Vacancy posted 18 days ago
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