Secretary
US Department of Veterans Affairs
Job Title
Secretary
Duties
Duties include, but are not limited to:
- Manage complex executive calendars; set priorities; resolve conflicts; coordinate representation by appropriate officials.
- Independently schedule and coordinate in-person/telephone/virtual meetings; prepare read-ahead materials; handle logistics.
- Track and close suspense items; brief leadership on approaching deadlines or risks.
- Review, edit, and clear outgoing correspondence for completeness, tone, policy conformance, grammar, and required clearances.
- Draft complex replies and executive summaries using VA policies and local procedures.
- Serve as liaison to internal/external stakeholders (VISN, VHA Central Office, congressional staff, VSOs) on administrative issues.
- Screen visitors and calls; resolve matters under policy; route actions and follow up systematically.
- Design, implement, and enforce standardized filing/publication systems per VA records and privacy; audit for compliance.
- Process incoming/outgoing materials; create, edit, format, and produce documents to executive standards and deadlines.
- Interact with Veterans, families, and the public courteously and tactfully; provide consistent information per policy.
- Resolve routine and sensitive administrative issues at the lowest level; escalate only when policy requires.
Work Schedule: Monday - Friday, 7:30 am - 4:00 pm, subject to change based on the needs of the facility.
This is not a virtual position.
Position Description/PD#: Secretary/ PD033700
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized
Vacancy posted 4 days ago
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