Head of Service Sales

Job Description

Job Description

Company Description

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements.

Summary

Drives strategic growth and operational efficiency for the food packaging service business in the Americas by managing key customer agreements, supporting sales initiatives, and leading business development efforts across regional and global projects.

Key Responsibilities

• Lead the development and execution of service agreements to ensure alignment with business objectives.
• Manage customer and agent contracts, including NDAs, ensuring compliance and timely delivery
• Lead the food packaging service sales team to support key strategic initiatives and client solutions.
• Forecast and track order intake and total net sales to inform data-driven decision making.
• Prepare strategic reports and business updates to support leadership visibility and planning.
• Drive business development and growth initiatives, representing Service Americas on global project teams.
• Oversee service presence at trade shows to enhance brand visibility and market positioning.
• International and Domestic Travel up to 35%

Basic Requirements

• Bachelor’s Degree in Business, Sales or other relevant degree or substitute for equivalent work experience.
• 10+ years experience working with capital equipment
• 5+ years experience leading a team
• 5+ years experience in sales
• Domestic and International Travel required at least 30% of the time

Preferred Qualifications

• Strategic Thinking
• Leadership
• Adaptability
• Communication
• German, Spanish or Portuguese language skills a plus

The anticipated starting salary is between $170,000/year to $200,000/year. 

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

We Care About Your Well-Being

At Syntegon, the welfare of our employees is a top priority. That’s why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:

• Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
• Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
• Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
• Career Growth: Education Assistance Program to support your continued learning and development.
• Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
• Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.