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IT Technician

$30 - $38 per hour

Jobleads-US

Company Overview

A leading environmental advocacy organization is seeking an IT Technician to provide first-tier support for their computing and network environment. This role is crucial in ensuring end users receive appropriate assistance and support for both local and remote work.

Job Responsibilities

  • Provide help desk support for staff, managing and supporting client-side hardware
  • Serve as the first-tier level of support for computing or network problems
  • Assist in monitoring and reporting the state of the network and computing equipment
  • Set up and support internal and external videoconferencing
  • Administer user accounts and access rights in Active Directory and cloud services
  • Set up and deploy new desktop systems as needed
  • Diagnose and maintain local systems inventory, system deployments, replacements, and rollouts
  • Assist with preparing and maintaining systems documentation
  • Maintain organizational policies and standards
  • Train users on system usage, procedures, and protocols

Qualifications

  • BS Degree in a related field with 1 year of experience or 3+ years of desktop support experience
  • 1-2 years of networking experience
  • Certification preferred (A+, or Net+)
  • Experience with HP laptops, peripherals, video conferencing systems (Polycom/Zoom), Teams VoIP, and mobile devices (iOS/Android)
  • 3+ years of experience with corporate applications including Windows, Mac OS, and Microsoft Office 365
  • Thorough knowledge of configuring, monitoring, and maintaining operating systems, applications, and network devices
  • Excellent troubleshooting skills with the ability to prioritize technical issues
  • Experienced in patching and securing computers from malware, spyware, and viruses

Compensation

Pay Rate: $30 - $38/hr

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Vacancy posted 4 days ago
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