Guest Relations Specialist

Aska, a renowned 2-Star Michelin restaurant in Williamsburg, is seeking a dedicated and polished Guest Relations Specialist to join our esteemed team. We pride ourselves on delivering exceptional dining experiences, and the Guest Relations Specialist plays a vital role in ensuring our guests feel welcomed and cared for from the moment they connect with us.

• Answering phone inquiries and assisting with guest questions.
• Responding promptly to reservation emails with professionalism and courtesy.
• Assisting guests with bookings, ensuring all reservations are accurately recorded.
• Preparing and managing reservation reports and VIP reports for the team.
• Greeting and seating guests with warmth and efficiency during service.
• Collaborating with the FOH team to ensure seamless service and exceptional guest experiences.

• A professional demeanor with a passion for hospitality and guest service.
• Excellent communication skills, both written and verbal.
• Ability to multitask and manage time effectively in a high-paced environment.
• Previous experience in a fine dining setting is a plus, but not required.
• A positive attitude, attention to detail, and a team-oriented mindset.

• Competitive compensation at $25/hr, plus tips.
• Opportunity to work in a prestigious, 2-Star Michelin restaurant.
• A supportive and collaborative work environment.
• Opportunities for professional growth within our team.

Join us at Aska and be part of a culinary journey that redefines fine dining in Brooklyn. If you have a passion for guest service and are committed to excellence, we would love to hear from you.

To Apply: Please submit your resume and a brief cover letter detailing your experience and interest in the role.