Back of House Team Leader

Team Leader

A Team Leader is someone who consistently demonstrates our core values, embraces the Chick-fil-A culture, and leads with a servant's heart. They have strong character, take initiative, and operate with urgency while serving and developing others.

Back of House Team Leaders support senior leadership in executing kitchen operations while maintaining Chick-fil-A standards for food quality, speed, and safety. They lead kitchen team members by example and ensure operational excellence behind the scenes.

A Team Leader's primary areas of focus are:

• Ensuring kitchen systems and operations run effectively
• Coaching and developing Back of House team members
• Ensuring a food safe environment

Position Type:

• Full-time

Our Benefits Include:

• A positive work environment where you can positively influence others
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Excellent communication skills, both written and spoken
• Participate operationally in day-to-day kitchen activities in a high-volume restaurant
• Lead shifts and support kitchen systems and food production
• Ensure food is prepared quickly, safely, and according to Chick-fil-A standards
• Assist with training and onboarding kitchen team members
• Set the tone for the shift and foster a positive team culture
• Maintain food safety, cleanliness, and kitchen organization
• Open and/or close the kitchen and serve as a key holder when needed
• Count inventory and support operational checklists
• Communicate effectively with Front of House and leadership teams
• Hold team members accountable to quality and food safety standards

Qualifications and Requirements:

• Reliable transportation
• Ability to work in a fast-paced environment
• Strong attention to detail
• Strong people and leadership skills
• Commitment to food quality and safety standards
• Ability to manage team member performance and accountability
• Ability to work in a team environment with shared ownership and responsibility

Two or more years experience as a shift lead, crew lead, supervisor, team lead, restaurant manager, or assistant manager is required.

Who Thrives Here – Back of House Team Leader

The Back of House Team Leader role is ideal for someone who enjoys structure, teamwork, and executing systems at a high level while developing others.

You may thrive in this role if you:

• Take pride in producing high-quality food consistently
• Enjoy leading a team and helping others improve
• Stay calm and focused in a fast-paced environment
• Have strong attention to detail and care about doing things the right way
• Take initiative and solve problems quickly
• Work well with systems, organization, and kitchen flow
• Hold yourself and others accountable to high standards
• Value teamwork and supporting others behind the scenes

The best Back of House Team Leaders understand that remarkable guest experiences start in the kitchen, and they lead their team to deliver excellence every shift.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work Schedule

• Monday to Friday
• Weekend availability
• Day shift
• Night shift
• 8 hour shift
• 10 hour shift

Benefits

• Paid time off
• Health insurance
• Life insurance
• 401(k)
• 401(k) matching