Administrative Assistant, Technical Operations

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Certification, ODA, and Project Engineering Team within the Technical Operations Division.
• Provide administrative and operational support to department leadership, ODA personnel and professional contract services.
  What you'll do

What you'll do

• Maintain timekeeping entries in Workbrain for all employees and update FMLA information. This includes accurate timekeeping with variable shifts and overtime entries.
• Compile, distribute, and maintain organizational records, reports, distribution lists, and administrative tracking systems.
• Manage department and ODA calendars, scheduling, recurring meetings, and organizational communications.
• Create and standardize agendas, creative presentations, minutes, action item tracking, and follow-up communications to support ODA leadership.
• Process orders and professional service invoices in COUPA and support ODA budget tracking through consistent logging and tracking.
• Coordinate onboarding and offboarding activities for employees and consultants.
• Manage incoming and outgoing email, mail, shipping, office logistics, and related administrative services.
• Support training coordination, employee recognition programs, and department communications.
• Identify opportunities for process improvement, standardization, automation, and administrative efficiency improvements.
• Handle confidential and sensitive information with professionalism and discretion.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​High School diploma or GED equivalency

 

Preferred Qualifications- Education & Prior Job Experience

• ​Working knowledge of WorkBrain and/or COUPA
• Previous airline experience
• Associate's or Bachelor's degree in Business Administration, Communications, Organizational Leadership, or a related field.

 

Skills, Licenses & Certifications

• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Strong organizational and time-management skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Demonstrated attention to detail and commitment to accuracy.
• Ability to learn complex business processes, terminology, and organizational structures quickly.
• Experience developing reports, tracking metrics, or maintaining administrative databases preferred.
• Ability to work independently and exercise sound judgment.

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.