Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2018 after beginning my State Farm career in 2011, first working in an agent's office and later as an Agency Field Specialist. As a second-generation State Farm agent, opening my own agency in the community where I grew up gave me the opportunity to serve the people and businesses that helped shape my career.

Giving back is a big part of who we are. As President of the local Chamber of Commerce, I'm passionate about supporting local businesses and strengthening our community through continued involvement and service.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team while providing opportunities for long-term growth and success.

Our culture is hardworking, competitive, and team-oriented. We consistently perform at a high level because we support one another, put our customers first, and always strive to do the right thing. I'm looking for someone who is energetic, competitive, solution-focused, and motivated to grow. If you enjoy a fast-paced environment where hard work is recognized and teamwork drives success, we'd love to meet you.

ROLE DESCRIPTION:
Tina Biscan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.