Benefits Specialist I

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Department:

All Locations:

Position Summary:

Essential Duties & Responsibilities

• Conduct new hire onboarding orientations for benefit and non-benefit-eligible staff

• Administer health and welfare benefit plans including, but not limited to: medical, dental, life, disability, and supplemental programs.

• Launch annual benefits open enrollment and ensure staff compliance with election deadline.

• Ensure compliance with state and federal laws affecting group benefit management administration, including but not limited to: ACA, HIPAA, COBRA, ERISA, FMLA, Section 125 and state regulations.

• Audit health and welfare benefit plan enrollment data to ensure accuracy.

• Reconcile and process monthly carrier premium invoices and ensures timely payment.

• Develop strong working relationships with vendors and third-party administrator (TPA) to ensure accurate, efficient, and timely claims administration and excellent customer service.

• Work with third-party administrator to oversee eligibility, tracking and reporting, ensuring compliance with Worker's Compensation, FMLA and ADA and reasonable accommodation oversight

• Collaborate on appropriate handling of benefits impacted by leaves of absence, return-to-work, and end-of-employment such as; medical, dental, life, and disability.

• Advise and counsel employees on existing benefits.

• Maintain contact with insurance carriers, third-party administrators, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees.

Qualifications & Requirements

• Minimum of 3 - 5 years of benefits experience, preferably in health care, required

• Bachelors Degree or equivalent Human Resources experience preferred

• Proficiency in Microsoft Word, Excel, Outlook required

• Workday HCM experience preferred

• Excellent written and verbal communication skills a must

Schedule: Monday - Friday 8:00 a.m. - 5:00 p.m.

Salary range is $70,720 - $110,240. Final salary is determined by years of experience.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.