Business Analyst

Business Analyst

World Insurance Associates ("World") is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.

World Insurance Associates is seeking an experienced Business Analyst with a minimum of three years of professional experience to join our team. This role is responsible for supporting strategic initiatives across the firm, including sales, carrier relations and field operations through execution of various projects and strategic initiatives. The ideal candidate will possess strong analytical skills, be highly proficient with data, and demonstrate the ability to translate insights into actionable recommendations.

Key Responsibilities

• Cross-Functional Support: Partner with Carrier Relations, Sales, and Field Operations to identify operational inefficiencies and recommend data-backed solutions.
• Data-Driven Decision Making: Extract, analyze, and interpret large datasets to arm leadership with the facts needed for strategic planning and process optimization.
• Performance Reporting: Develop and maintain comprehensive dashboards, scorecards, and ad-hoc reports to monitor key performance indicators (KPIs) such as sales growth, conversion rates, and carrier performance.
• Sales & Field Operations Optimization: Track sales performance, identify market trends, and analyze field activity to improve overall productivity and revenue growth.
• Carrier Relations Analytics: Analyze carrier data to support negotiations, monitor service levels, and ensure alignment with organizational goals.
• Process Improvement: Evaluate current business workflows, identify bottlenecks, and collaborate with IT and management to implement streamlined procedures.
• Stakeholder Communication: Translate complex analytical findings into clear, concise presentations for both technical and non-technical stakeholders.

Qualifications & Skills

• Experience: Minimum of 3 years of experience in a business analyst or data analyst role.
• Technical Proficiency: Strong expertise in data visualization tools (e.g., Tableau, Power BI), EPIC, and advanced Excel (pivot tables, complex formulas).
• Industry Knowledge: Previous background in Insurance is highly beneficial.
• Analytical Rigor: Proven ability to perform trend analysis, predictive modeling, and root-cause analysis to solve complex business problems.
• Communication: Excellent verbal and written communication skills, with the ability to influence stakeholders and push back when necessary based on data-driven insights.
• Education: Bachelor's degree.

Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Compensation This position is located in Chicago, Illinois. The base salary for this position at the time of this posting may range from $70,000 to $80,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs.