Hospitality Supervisor

The Hospitality Supervisor supports daily dining and hospitality operations, ensuring a high-quality, resident-centered service experience. This role provides hands-on leadership to hourly team members while maintaining service standards, safety, and operational excellence.

Key Responsibilities

1. Supervise day-to-day hospitality and dining operations
2. Lead, coach, and support hourly team members
3. Ensure excellent resident and guest service during all meal periods
4. Address service issues promptly and professionally
5. Support onboarding, training, and shift coverage
6. Maintain cleanliness, food safety, and workplace safety standards
7. Assist with special events and community programs

Qualifications

1. 2+ years of hospitality or food service experience; supervisory experience preferred
2. Senior living, healthcare, or contract dining experience a plus
3. Strong leadership, communication, and service skills
4. Flexible availability, including evenings, weekends, and holidays

Physical Requirements

Ability to stand for extended periods and lift up to 30 lbs with or without accommodation