Account Manager

Client Service Representative

This role involves direct client communication, offering essential information and support, and collaborating closely with our partner companies to deliver a seamless and efficient service.

Responsibilities:

• Handle all client inquiries with a commitment to achieving 100% client satisfaction.
• Manage inbound calls and provide information related to exiting out of contracts.
• Ensure accurate tracking and management of client data.
• Participate in training and team meetings, contributing to a collaborative work environment.
• Manage a portfolio of approximately 90 - 120 clients.

Qualifications:

• Proficient in Microsoft Office Suite.
• Detailed, organized, with excellent time management skills.
• Team player with the ability to work independently and take initiative.
• Self-motivated and able to operate with minimal supervision.
• This is an on-site position and NOT remote.

Benefits:

• Opportunities for professional development and growth.
• A supportive team environment and a positive workplace culture.
• Long-term job security and employee recognition programs.

Job Types: Full-time, Contract

Pay: $18.00 per hour