Administrative Support Specialist
$25 - $26 per hourChronicle of Higher Education
Posting Details Job Title: Administrative Support Specialist Posting Number: S1691P Pay Range: $25.00 to $26.00 per hour, in alignment with California Baptist University (CBU) reasonable pay expectations. The final rate may vary depending on the candidate’s qualifications, experience, and prevailing market conditions. Position Summary: The Administrative Support Specialist provides comprehensive administrative support to the Marketing and Communications Department, ensuring efficient day-to-day operations. Responsibilities include coordinating departmental activities, managing correspondence, organizing meetings, and maintaining records to support staff, streamline processes, and contribute to overall department effectiveness. Essential Duties and Responsibilities Serves as the primary receptionist for the office, greeting visitors and providing information and materials in a professional manner. Maintains a positive and supportive image of California Baptist University in all interactions. Provides backup support for meeting preparation, including creating agendas, compiling materials, recording minutes, and following up on action items. Assists with or provides backup support for travel arrangements for Marketing and Communications staff. Creates, updates, and maintains databases and spreadsheets; organizes and manages electronic and physical filing systems; and files correspondence and records. Acts as a liaison between the department and internal and external stakeholders, including vendors. Supports department leadership and staff by preparing reports, presentations, and other communication materials. Monitors office supply inventory and coordinates the ordering of supplies as needed. Processes requisitions, invoices, and supports budget tracking and expense reporting. Answers incoming calls, provides information, directs inquiries, and takes accurate messages as needed. Organizes, maintains, and archives digital and physical documents in accordance with departmental standards. Assists in coordinating departmental projects, initiatives, and special events. Presents a professional and positive image of the department and the University to all visitors, callers, and stakeholders. Performs additional duties as needed to support department goals and operational efficiency. Other Knowledge, Skills, and Abilities Demonstrated commitment to living out and upholding the University’s Christ‑centered mission and values. Proficiency in the use of personal computers and standard office software applications. Strong working knowledge of business English, basic mathematics, and general office procedures and practices. Ability to plan, prioritize, and coordinate multiple projects and deadlines effectively. Effective reading and writing skills appropriate to the responsibilities of the position. Strong interpersonal and communication skills, with the ability to interact effectively with a diverse faculty, staff, and student population. Excellent organizational skills with a high level of attention to detail. Demonstrated professionalism and strong telephone etiquette. Ability to create, compose, proofread, and edit a variety of written materials. Strong customer service skills, including the ability to address and resolve inquiries, concerns, and complaints. Ability to develop, maintain, and improve record‑keeping systems and procedures. Experience coordinating meetings, events, and departmental activities. Knowledge of basic budgeting, expense tracking, and expenditure control procedures. Ability to interpret, adapt, and apply policies, procedures, and guidelines. Sound judgment and decision‑making skills in administrative and procedural matters. Ability to gather, analyze, and interpret information to develop appropriate conclusions and recommendations. Physical Demands The employee is regularly required to stand, walk, and sit, and must possess sufficient hand, arm, and finger dexterity to operate a computer keyboard and other standard office equipment. The position also requires visual acuity to read words and numbers, and the ability to communicate effectively both in person and over the telephone. The employee may occasionally be required to lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment is a standard indoor office setting with minimal exposure to health or safety hazards. The noise level is typically moderate. Education and Experience A high school diploma or GED is required. An associate degree (A.A.) or equivalent from a two‑year college or technical school, along with six months to one year of related experience and/or training, is preferred. A bachelor’s degree from a four‑year college or university is ideal; however, candidates with two to three years of relevant experience and/or training may also be considered. An equivalent combination of education and experience that demonstrates the necessary knowledge, skills, and abilities will be accepted. Nondiscrimination Statement State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law. Benefits In addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees. #J-18808-Ljbffr
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