Head of Customer Success — Scale a High-Impact Team
MongoDB Inc.
MongoDB Inc. in New York City is seeking an experienced people leader to grow our Customer Success program within a hybrid work model. You will recruit, coach and advance both high-touch and tech-touch CS teams, partnering with Sales, Marketing, Support and Product to drive retention, expansion and adoption. You’ll develop talent, foster collaboration across functions, and implement scalable processes to support rapid growth. #J-18808-Ljbffr MongoDB Inc.
- ...an outstanding Sales Manager to lead a high-growth SMB-focused team selling SaaS HR software. The role is... ...paced environment, you will build and scale a high-performing team, close strategic... ...and partner with cross-functional units to maximize impact. #J-18808-Ljbffr HibobSuggested
- HT Recruitment Limited seeks a Head of Customer Success who has built, scaled and improved a CS function and now seeks... .... This role leads a small CS team, driving coaching, onboarding, adoption... ...implement scalable processes, and manage high inbound volumes as the business...Suggested
- ...Land Rover Brooklyn is seeking an experienced sales leader to drive the showroom, coach a high-performing team, and own the desk at a busy luxury retailer. You will lead daily meetings, ensure CRM discipline, and push to close deals with strategic structuring across our...Suggested
$81k - $105k
...a tenacious, self-motivated Scaled Customer Success Manager who isn't just looking... ...a massive scale. Our Scaled team operates at the intersection... ...of customers, balancing high-volume touchpoints with strategic... ...but deliver maximum impact. Serve as the internal voice...SuggestedWork at officeImmediate startRelocation3 days per week$140k - $170k
Profound is seeking a Sales Development Manager to lead and grow our SDR team across high-velocity prospecting in NYC, London, or San Francisco. You will mentor and coach top talent, drive outbound campaigns, and shape the early funnel to exceed pipeline goals. This on...Suggested- Lalamove in New York is seeking a Sales Manager to lead a high-performing sales team focused on SMBs and growth in the U.S. You will build pipelines, mentor reps, and align strategies with company goals. Responsibilities include coaching teammates, guiding account development...
- Infusion Capital in New York is seeking an experienced Sales Team Leader to guide a high-performing sales team in a fast-paced fintech environment. You will drive revenue, set targets, coach staff, manage key accounts, and build strong client relationships while delivering...
$200k - $230k
...enables firms to scale estate and tax planning... ...measurable client impact. About Wealth.com... ...We're hiring a Head of Customer Experience to own... ...leader of Customer Success, you will have the... ..., coaching the team, and building the... ...complexity Build a high-performing team with...Temporary workFlexible hours- ...are seeking a Senior Director of Customer Success to lead and scale Axion’s post‑sale customer experience... ...building and managing a small, high‑performing CS team. You will sit within Axion’s Solutions... ..., and make decisions grounded in impact and data. You don’t need constant...Flexible hours
- Nory is scaling its US presence and is hiring a Head of Customer to own the entire post-sale journey in New York City, with a hybrid work model.... ...operating model while guiding a growing post-sale team. This is a senior, high-impact role within a well-funded, fast-growing AI...
$10 - $50 per hour
...Head Of Customer Success Axion helps the world's leading manufacturers... ...a new stage of scale: more of the world's leading... ...- and build the team that will scale it.... ...coach, and develop a high-performing Customer Success... ...decisions grounded in impact and data. You don't...Flexible hours- ...engineer who led AI/ML teams at Salesforce—bringing... ...by a fast-moving, high-ownership team. Why Join... ...and offering the high-impact environment of an early... ...for NRR across the full customer base. Build strategic... ...needed to scale customer success as the company scales....Work at officeFlexible hours
$216k - $276k
...finance and accounting teams. Tabs agents automate the... ...accelerate cash flow. High-growth companies like... ...compliance. Tabs is hiring a Head of Customer Success to lead our CS function as we scale. You’ll run the team,... ...— and prove the impact of the function. Own the...Full timeContract workWork at officeRemote work- ...growth, we are looking for a Head of Customer Success to own and scale the customer journey and... ...function. This is a highly visible leadership role with... ...with the executive team and partner across Product... ...experience more scalable and impactful. Lead, coach and develop...Flexible hours
- Multi-Color Corporation is hiring a Customer Service Manager to lead a high-performing team and deliver exceptional customer experiences across multiple locations, including Dawsonville, GA and Tyrone, PA. You will drive service excellence, improve delivery and quality,...
- ...propositions, and coordinate with product, design, and engineering to address customer needs. As an early team member, you’ll help shape the sales engine and growth strategy. This high-impact role requires a history of quota attainment in fast-paced SaaS environments, exceptional...Local area
$85k - $105k
...Time, 1099 Contractor Head of Customer Success Operations Reports to:... ...structure that power a high-performing, high-touch Customer Success team. This is a non-client-... ...we track performance, scale sustainably, and... ...their lives abroad High-impact, high-ownership role with...Full timeContract workFor contractorsRemote workRelocation$175k - $225k
...HEAD OF CUSTOMER SUCCESS — NYC START-UP We're looking for a Head of Customer... ...Success who has already built, scaled and improved a CS function —... ...leading post-sales in a high-growth SaaS + usage-based business... ...There's already a small CS team in place. Your job is to...Full timeWork at office$120k - $165k
...Accounting Lead | AI-powered SaaS scale-up | First Accounting hire | $... ...and legal work. The team is still incredibly lean, so this... ...early and have a significant impact. The role: You’ll take... ...4 CPA & experience within a high-growth tech business • Has strong...Full time$180k - $220k
...Head Of Customer Success FlowX.AI is an agentic AI platform for large-scale, mission-critical applications. We started in regulated industries - banking and insurance... ...Work with a genuinely differentiated product, an ambitious team, and real impact. Location: New York City...Contract work- ...Digital, LLC is seeking a Director of Sales to lead a remote, high-ticket sales team for a Meta book-a-call funnel. You will own the end-to-end... .... It requires strategic leadership, a track record of scaling teams, and strong coaching skills. Remote work with EST-hours...Remote job
- ...drives media relations, crisis management, and reputation strategy while guiding a dispersed team and interfacing with senior executives across borders. You will develop high-impact campaigns for a diverse client roster, secure top-tier placements, craft press materials,...Remote job
- ...Head of Customer Success About the Company Seed-stage B2B SaaS company providing... ...to join their dynamic team. This role is pivotal in driving... ...department, building and scaling processes, and managing customer... ...The ideal candidate will be highly organized, detail-oriented,...
$190k
...Accounting Manager | High-Growth AI Proptech | $190,000 + Bonus... ...Manager to play a key role in scaling the finance function. Working... ...the opportunity to make an impact from day one; driving process... ...Comfortable working in a lean finance team where processes are still...Full time3 days per week$86k - $95k
...better decisions, and scale with precision. With $3... ...that truly matter to our customers and the future of... ...If you’re energized by high standards, rapid growth... ...operations, allowing our teams to collaborate effectively... ...Juniper Square’s Customer Success organization is...Full timeContract workWork at officeLocal areaRemote workWork from homeFlexible hours- ...of three years of sales experience, a proven track record of exceeding targets, and the ability to work independently in a fast-paced environment. This position offers great opportunity for impactful work and growth within a high-performance team. #J-18808-Ljbffr SquareLocal area
- CoStar Group is seeking a Regional Director of Sales for the Ten-X East Coast region, with responsibility for leading a sales team, driving revenue growth, and expanding client relationships in offices in New York, Miami or Richmond. The role requires coaching, hiring,...
- ...looking for an experienced and visionary Head of Customer Success to lead, scale, and optimize our Customer Success... ...risks before they become problems Team & Culture Recruit, develop, and lead... ...customer experiences Revenue Impact Turn client feedback into real intelligence...Remote work
- Head of Implementation and Customer Success Full Time Opportunity 5 days a week NYC. NY Local Candidates... ...to join a dynamic team of experienced professionals... ...as a key part of a highly skilled product engineering... ...completion of projects. Build and scale service operations (i.e.,...Full timeContract workWork experience placementLocal area
- Head of Customer Success, North America About The Role We're looking for a Head of... ...lead our Customer Success team and provide leadership and direction... ...for both enterprise and scaled accounts. About YOOBIC... ...processes and tooling that balance high-touch enterprise engagement...
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