Strategy & Operations Associate

Strategy & Operations AssociateArbol is a global climate risk coverage platform and FinTech company offering full-service solutions for any business looking to analyze and mitigate exposure to climate risk. Arbol's products offer parametric coverage which pays out based on objective data triggers rather than subjective assessment of loss. Arbol's key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data infrastructure, scalable product development, automated, instant pricing using an artificial intelligence underwriter, blockchain-powered operational efficiencies, and non-traditional risk capacity bringing capital from non-insurance sources. By combining all these factors, Arbol brings scale, transparency, and efficiency to parametric coverage.We are looking for a highly capable Strategy & Operations Associate to help build and scale a growing fintech business.You will work closely with senior leadership and collaborate across product, technology, sales, finance, and operations. The role combines analytical problem-solving with hands-on execution: you will identify important business problems, develop practical solutions, and remain involved until those solutions are working in practice.This is not a purely advisory role. You will have direct ownership over critical workflows, operating metrics, and cross-functional initiatives that affect customers, partners, and financial performance.The ideal candidate is a smart, adaptable generalist who learns quickly, exercises strong judgment, and enjoys bringing structure to ambiguous problems.What You'll Be DoingOwn and improve critical business workflows across customer onboarding, transaction execution, account servicing, partner management, reporting, and other core operationsIdentify operational bottlenecks and build scalable processes, controls, and documentation to address themWork with product and engineering teams to translate business needs into clear requirements for internal tools, customer-facing products, and automationBuild reporting that gives the team visibility into growth, conversion, turnaround times, service levels, unit economics, and other key performance indicatorsAnalyze business performance and recommend changes to improve growth, efficiency, economics, and customer experienceCoordinate across product, technology, sales, finance, operations, and external partners to keep important initiatives movingSupport the development and launch of new products, partnerships, and distribution channelsConduct market, competitor, and strategic analysis to inform business prioritiesManage high-priority projects from initial problem definition through implementation and ongoing performance monitoringHelp establish the operating cadence, processes, and infrastructure required to scale the businessStep into emerging problems that do not fit neatly within an existing function and take responsibility for resolving themWhat You'll NeedOne to two years of experience in management consulting, investment banking, startup operations, fintech, or another analytically rigorous environmentManagement consulting experience is especially attractive because of the role's emphasis on structured problem-solving, cross-functional execution, and working through ambiguityStrong analytical skills and comfort working with financial and operational dataAn ability to understand complex systems, identify what matters, and translate analysis into actionStrong project-management skills, including the ability to coordinate multiple stakeholders and drive work forward without constant supervisionExcellent written and verbal communication skillsHigh attention to detail without losing sight of broader commercial prioritiesComfort operating in a fast-moving environment where responsibilities may evolve as the business growsA low-ego, high-ownership approach and a willingness to move between strategic analysis and detailed executionProficiency in Excel or Google Sheets; experience with SQL, data-visualization tools, workflow automation, or AI-enabled tools is helpful but not requiredWhat's Great to HaveDirect fintech or financial-services experience is helpful but not required. Intellectual curiosity, commercial judgment, and the ability to learn quickly are more important.Candidates for this role must be located in the United States.Essential Job Functions & Physical RequirementsAbility to sit for extended periods of time while working at a computer, with or without reasonable accommodationAbility to use a computer, keyboard, mouse, and standard office equipment (e.g., phone, printer, scanner)Ability to view a computer screen for prolonged periods, with or without reasonable accommodationAbility to communicate effectively in person, by phone, and via emailAbility to occasionally stand, walk, bend, and reach within an office environmentAbility to lift and/or move up to 10–15 pounds occasionally (e.g., office supplies, files), with or without reasonable accommodationAbility to perform repetitive motions, such as typing or data entryAbility to maintain focus and attention while performing detailed tasksInterested, but you don't meet every qualification? Please apply!Arbol values the perspectives and experience of candidates with non-traditional backgrounds and we encourage you to apply even if you do not meet every requirement.AccessibilityArbol is committed to accessibility and inclusivity in the hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you require an accommodation to apply or interview, please contact View email address on click.appcast.io is proud to offer its full-time employees competitive compensation and equity in a high-growth startup. Our health benefits include comprehensive health, dental, and vision coverage, and an optional flexible spending account (FSA) to support your health. We offer a 401(k) match to support your future, and flexible PTO for you to relax and recharge.Equal Opportunity Employer Arbol is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other legally protected status. Arbol participates in the E-Verify program to confirm employment eligibility.