Senior Sales Manager

Senior Sales Manager

RocketRez powers ticketing, payments and operations for tours, attractions and experiences. We're a revenue partner to our operators: when our operators win, we win. That's our scorecard. We're building the team to double in size, and new business is how we get there.

RocketRez is hiring a Senior Sales Manager to lead our Account Executive team and drive consistent execution, accountability, and new business growth. You'll own the day-to-day leadership of the sales team, coaching AEs, guiding deal strategy, driving pipeline generation, and ensuring the team is progressing opportunities through the sales cycle.

You'll work closely with the VP of Revenue & Customer Operations to build the sales engine for our next stage of growth: drive the operating cadence, playbook and pipeline discipline it takes to double new business. You'll serve as the first point of escalation for deal strategy and sales execution, helping the team overcome obstacles, improve performance, and consistently pursue new business.

You'll also partner cross-functionally with Marketing, Product, and the Onboarding Team to drive go-to-market initiatives, bring customer and market feedback into product decisions, and ensure a seamless transition from Sales to implementation.

This is a hands-on leadership role. You'll stay actively involved in customer conversations and strategic deals, while carrying a defined personal quota. Your success will be measured by both your team's performance and your individual quota attainment.

Core Responsibilities

• Lead and develop the team
• Drive deals
• Own the sales engine
• Partner cross-functionally
• Carry a personal quota

Key Qualifications

• 7+ years in SaaS sales with a strong individual closing record
• 3+ years leading or coaching AEs, ideally in SMB/mid-market B2B with deal sizes of roughly $30K–$100K+ ACV
• A track record of driving 15 to 20%+ year-over-year new logo growth as a sales leader
• Strong personal outbound record, and able to teach AEs to source their own pipeline without SDR support
• Coaching skill across experience levels, from ramping reps to seasoned closers
• Hands-on in deals (calls, proposals, negotiation strategy), not just reviewing dashboards
• Has carried a personal quota within the last 2–3 years, ideally while leading or coaching a team
• Can manage your own time between personal selling and team leadership without either one slipping
• Experience owning a team forecast, with a track record of accuracy
• Has built or meaningfully improved a sales process, playbook or ramp program
• Has hired AEs and can show how they assess sales talent
• Holds a team accountable to outcomes such as conversion and forecast accuracy, not activity metrics alone. Sets a high bar and coaches to it.
• Comfortable presenting to executive leadership and working across Marketing, CX, and Implementation.

What We Offer

At RocketRez, we believe People Come First, and that includes every team member. We're building an environment where each person is empowered to do their best work by fostering connection, development, ownership, and a little fun, plus competitive salaries and benefits, of course!

• We have team members located in Canada and the U.S.
• Diversity adds value to everything we do; we hire from a wide range of backgrounds to bring unique perspectives to our team.
• We offer generous paid time off because we know a healthy work-life balance is key.
• Retirement benefits, health insurance, and supportive parental leave.

Our core values:

• Win with Integrity
• Honest Dialogue Always
• Assume Positive Intent
• People Come First
• Continuous Improvement Mindset
• Teamwork Drives Results

RocketRez is an equal opportunity employer. If you need accommodations at any stage, contact View email address on click.appcast.io.