Collection Specialist

Join the Weisiger Group Team As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed. Since 1926, we’ve supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. Being around for nearly 100 years means we change and pivot to capture opportunities and avoid challenges. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last. We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. Join a leading solutions provider and be a part of a group of highly skilled technicians, sales and support team members who exist to serve as a trusted partner to our customers, communities, and fellow employees. Summary Under the supervision of Credit Manager, the Collections Specialist is responsible for the collection of assigned accounts. This position will be responsible for researching and assisting the credit team. The person in this position must be a team player and be able to prioritize multiple projects. Essential Functions Review and perform collections for assigned account portfolio Maintain records, collection notes, and customer info within business systems Work out repayment plans for past due accounts within policy limits Support the Credit Analysts, EDI coordinators & customers Process customer payments and assist with online account issues Research and respond promptly to customer inquiries and assist with account reconciliation Assist with reviews and sales orders placed on credit hold Provide feedback and refer legal recommendations on credit risks to the Credit Manager Evaluate pay history to determine if account needs to be placed on hold or modified Effectively communicate with operations to exchange information regarding customer delinquency Investigates complaints, verifies accuracy of charges, or correct errors to account Works on special credit department projects and complete other tasks as assigned Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience Associate’s degree required. Bachelor’s degree highly preferred. At least 1+ years of credit or collections experience highly preferred Computer Skills Microsoft Office, SAP, DBS/AS400 Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

• Weisiger
• J-18808-Ljbffr Weisiger Group