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Remote Level 1 IT Help Desk Support

Buchanan Technologies

Brooklyn, NY
  • Remote job

Buchanan Technologies is seeking a customer-focused Level 1 Service Desk Agent to provide remote IT support for a healthcare organization. You will serve as the first point of contact, troubleshoot routine issues, and ensure dependable business-hours coverage. In this fully remote role based in the United States, you will document incidents in the ticketing system, escalate when needed, and collaborate with global teams to deliver a positive support experience. #J-18808-Ljbffr Buchanan Technologies

Vacancy posted 1 day ago
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