Housekeeping Aid Supervisor

Summary

This position is located within the Environmental Management of the Nebraska-Western Iowa VA Health Care System. The primary purpose of this position is to exercise technical and administrative supervision over subordinate workers in supporting and performing task (e.g., environment of care, textile distribution and training) associated with the EMS goals and objectives. Tours of duty may vary depending on the internal department needs with weekdays, weekends, day and evening shift schedules.

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Duties

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Duties for the position include:

• Assigning staff for routine and non-routine duties on a daily and a project-by-project basis.
• Reorganizing work schedules efficiently to ensure work is accomplished in a timely manner.
• Coordinating work with supervisors of other services within the positions area of jurisdiction so as not to interrupt patient care or other.
• Responsible for the cleaning of all patient areas, corridor spaces throughout Medical Center, Operating Rooms, and all other areas as assigned.
• Assuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules set by higher levels of supervision.
• Communicating with the Veterans and visitors to assure services are meeting expectations and to gather firsthand feedback on services performed.
• Planning daily and weekly assignments, scheduling periodic work for areas of responsibility, taking into consideration the availability of personnel and equipment to meet established priorities.
• Training staff and ensuring that they are using the patient centered care principles in terms of customer service to patients, patients' family members and personnel.
• Providing on-the job training for subordinates as individual needs dictate.
• Scheduling regular meetings with staff to make them aware of new procedures or directives.
• Keeps subordinates abreast of proper methods, procedures and uses of equipment and supplies.
• Supervising the daily distribution of uniforms and textiles to the designated areas and persons and ensuring record keeping is timely and accurate.
• Working independently following up on all work assignments to ensure that established procedures, work assignments and safety standards are being properly applied and adjusting as necessary.
• Initiating and nurturing equal opportunity among their subordinates regardless of age, sex, color, race, religion, national origin, or non-disqualifying physical or mental handicap.
• Establishing and ensuring adherence to work priorities, project schedules, resources, and detailed work plans established by higher level supervisors.
• Following customary work cycles and sequences in planning work assignments.
• Coordinating work through subordinate in accordance with priority.
• Determining methods and resources necessary to accomplish the assigned tasks.
• Responsible for the maintenance, storage and safeguard of housekeeping tools, equipment, materials, and supplies for his/her area of assignment.
• Tracking and reporting progress on work assignments and requesting authority to adjust worker assignments and to use overtime, equipment, and materials to meet schedules.
• Reassigning personnel supervised, and coordinating work among workers and other supervisors to maintain work progress and to meet schedules.
• Implementing corrective action to solve problems as needed.
• Supporting and communicating management programs to their subordinates.
• Recommending promotion or reassignment, performance ratings, training, disciplinary actions, changes in performance standards, and the suitable applicants for vacancies.

Work Schedule: Wednesday - Sunday 3:30pm to 12:00am (midnight).

Telework: Not eligible for Telework.

Virtual: This is not a virtual position.

Position Description/PD#: Housekeeping Aid Supervisor/ PD99911S.

Relocation/Recruitment Incentives: Not Authorized.

Critical Skills Incentive (CSI): Not Approved/NA.

Permanent Change of Station (PCS): Not Authorized.

Supervisory Probationary Period: A 1-year probationary period is required for new federal Supervisors.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

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Conditions of employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Suitable for Federal employment, determined by a background investigation
• Selective Services Registration is required for males born after 12/31/1959
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

• Dexterity and Safety
• Interpret Instructions, Specifications (other than blueprint reading)
• Lead or Supervise
• Use and Maintain Tools and Equipment
• Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

No Educational Substitution.

Additional information

Under the Fair Chance to Compete Act , the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.