Tasting Room Associate

Tasting Room Associate

We are seeking a friendly, energetic, and passionate Tasting Room Associate to join our winery team. This individual will be responsible for providing exceptional customer service to guests visiting our tasting room, guiding them through wine tastings, and ensuring a memorable and enjoyable experience. A passion for wine, knowledge of our product offerings, and a warm, engaging personality are key to success in this role.

Benefits Highlights

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

Responsibilities

• Perform daily operations in the tasting room, including but not limited to:
  • Hosting visitors: telling the Studio and tenant winery stories, serving wine, selling wine club, and completing wine sales
  • Maintaining a clean work environment, including cleaning tables & glassware after visitor departure, daily cleaning tasks and overall care for a welcoming, clean tasting room

Qualifications

• Experience: Previous customer service or hospitality experience is preferred. Experience in the wine industry is a plus.
• Knowledge: Basic knowledge of wines, wine regions, and wine-tasting techniques. Willingness to learn more about the winery's offerings.
• Skills: Excellent communication skills, both verbal and written. Ability to engage and build relationships with guests.
• Physical Requirements: Ability to stand for long periods, lift up to 40 lbs, and work in varying weather conditions (if applicable to outdoor tasting areas).
• Availability: Flexible schedule, including weekends and holidays, as the tasting room may operate during peak times.

EEO Statement

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law.

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.

Women and minorities are encouraged to apply.

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.