Onboarding Specialist

Job Description

Job Description

Job Title - Onboarding Specialist

Job Location - Minneapolis, Minnesota, United States of America, 55402

Duration:6 Months possibility for extension

Payrate: $26/hr on w2

Job Description -

•             Facilitate an end to end onboarding experience from pre-employment through post hire, ensuring new hires and managers receive clear guidance and timely support.

•             Oversee daily I 9 activity including reviewing Section 1 and Section 2 completion, identifying overdue or missing requirements, conducting reverifications, and partnering with employees and managers to ensure compliance with federal timelines.

•             Manage an ongoing caseload through the Case Management System, responding to inquiries and ensuring tasks meet defined Service Level Agreements (SLAs).

•             Escalate complex issues involving candidates, employees, managers, HR partners, or external vendors as needed.

•             Maintain strong working knowledge of company policies, procedures, employment eligibility regulations, and risk based processes.

•             Support operational audits, documentation reviews, and compliance monitoring activities.

•             Protect sensitive personal and company information by maintaining the highest standards of confidentiality.

•             Utilize HR platforms such as Workday and ServiceNow to manage onboarding workflows, I 9 tasks, and case documentation.

•             Deliver a high quality customer experience by providing clear, accurate, and proactive communication throughout onboarding and I 9 processes.

 

Qualifications

Required

•             1–3 years of experience in HR, onboarding, compliance, or administrative support within a regulated environment.

•             Working knowledge of Form I 9 requirements, including Section 1, Section 2, reverifications, and employment eligibility documentation.

•             Experience with Workday, ServiceNow, or similar HR information systems.

•             Strong attention to detail, accuracy, and ability to manage confidential information.

•             Proven ability to manage multiple cases simultaneously and meet established SLAs.

•             Exceptional communication, customer service, and problem solving skills.

•             Ability to apply a risk based approach to decision making and issue resolution.

•             Proficiency with Microsoft Office and comfort navigating digital workflows.

Preferred

•             Experience with I 9 auditing, corrections, or E Verify.

•             Prior experience supporting high volume onboarding or HR operations work.

•             Familiarity with federal employment eligibility laws and documentation standards.

HR certification (PHR, SPHR, SHRM CP, SHRM SCP) preferred but not required.

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.