Executive Assistant, Hospital Administration

Executive Assistant

HealthPartners is hiring for a full-time Executive Assistant position at Regions Hospital.

The Executive Assistant provides high-level, confidential administrative and operational support to the Vice President(s), serving as a trusted partner in managing priorities, communications, complex calendars, meetings, projects, and executive office workflows. This role anticipates needs, exercises sound judgment, escalates or resolves issues appropriately, and coordinates work with organization leaders, physicians, colleagues, board members, external partners, and other stakeholders to support the efficient and effective operation of the hospital executive office. The candidate is expected to demonstrate knowledge of the hospital's mission, reflect the organization's Mission and Vision in daily encounters and business transactions, and demonstrate healthy behaviors towards others.

Minimum Qualifications:

• Business Education Degree or equivalent business experience
• Five (5) years of increasingly responsible administrative experience required

Essential Duties:

1. Provides high-level, confidential executive administrative support and coordinates complex executive office workflows.

• Serves as a liaison between the Vice President(s), leadership teams, hospital administrative staff, medical staff, board members, donors, visitors, colleagues, and external partners to communicate messages, schedule meetings, disseminate information, and maintain positive working relationships with those who contact the hospital executive and foundation offices.
• Supports the Vice President(s) by maintaining organized workflows, timely responses, and effective follow-through throughout assigned areas of responsibility.
• Takes initiative in preparing routine correspondence, reports, presentations, meeting agendas, memoranda, and other executive materials as directed, using sound judgment to draft responses for review and distribution.
• Communicates the Vice President's perspectives on policies or issues, as directed, using judgment, discretion, and confidentiality.
• Provides confidential administrative coordination for performance review and Human Resources-related processes as directed by the Vice President(s), including gathering materials, tracking deadlines, preparing documentation, and facilitating workflow in accordance with organizational policies.
• When the Vice President(s) is unavailable, exercises judgment to determine when concerns should be referred to other leadership personnel for timely follow-up and resolution.

Coordinates meetings, presentations, calendar management, travel arrangements, and executive logistics.

• Provides oversight of complex executive calendars, proactively managing frequent adjustments, prioritization needs, and meeting rescheduling when necessary.
• Ensures appropriate agendas, materials, supporting documents, approvals, and background information are prepared and available for meetings.
• Takes initiative in planning, drafting, and organizing materials for leadership, board, committee, and other executive meetings.
• Coordinates travel arrangements including transportation and room arrangements as required.
• Prepares and reconciles expense reports in a timely manner.
• Manage and approve timecards of Vice President's direct reports.
• Takes meeting minutes as specified by the Vice President(s) using discretion and expertise to ensure only pertinent information is included in the final minutes while always maintaining confidentiality. Arranges for any follow-up action items.

Composes executive correspondence, prepares reports, and supports special projects.

• Collects and researches information from various sources for reports, meeting preparation, decisions, and executive follow-up.
• Uses initiative and sound judgment to compose responses to routine correspondence for review and distribution.
• Obtains information from organization leaders and stakeholders for use by the Vice President(s).
• Supports executive-sponsored projects by collecting, researching, and analyzing information; tracking deliverables; monitoring timelines; coordinating stakeholder input; and ensuring timely follow-up on action items.
• May prepare various reports for the Vice President's review and approval.
• Assists with Joint Commission or regulatory survey preparations, documentation, and requests.
• Receives and triages questions, concerns, or complaints from patients, families, and other stakeholders; gathers relevant information and routes matters to the appropriate leader or department for review, response, and follow-through
• Communicates pertinent information to the Vice President(s) or appropriate department leader

Manages daily executive office activities.

• Opens, screens, prioritizes, and routes incoming mail and communications, determining which items should be directed to the Vice President and which may be delegated to other colleagues for action.
• Receives and screens telephone calls from colleagues, board members, medical staff, and visitors. Answers routine and specific questions when appropriate and routes inquiries to the appropriate department or leader for information or resolution.
• Participates in shared office responsibilities with other Executive Assistants to maintain a smooth, efficient, and highly responsive executive office.
• Maintains organized electronic files, records, approvals, and confidential materials in accordance with organizational practices.