Operations Manager

NYU Langone Hospital-Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.


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Position Summary:
We have an exciting opportunity to join our team as a Operations Manager.


In this role, the successful candidate The Operations Manager of Building Services is responsible for the overall efficiency and operation of the department. They are responsible for the effectiveness of the following sub-departments within building services: Housekeeping/Environmental Services, Messenger/transport, Linen, Television Services.

Job Responsibilities:

• Demonstrates knowledge of the organizations Core Values and incorporates them (as a guiding force) into the performance of department. Provides leadership to all levels of management.
• Must have excellent interpersonal skills. Service/quality attitude, be able to plan, organize, and achieve effective time management, and work under pressure and meet established goals and objectives. Have good public speaking skills.
• Develops high, wide and deep relations with all other departments within the medical center. Responsible for total representation of the EVS/BSD Department Interacts with other departments to ensure the EVS/BSD Department services are effective and efficient.
• Plans, organizes, develops and leads the overall departmental (EVS/BSD, linen, television, and messenger/transport services) operations in accordance with federal, state, local laws standards, guidelines and regulations. Partners with leadership team to ensure community is in compliance with OSHA requirements & promotion of Risk Management programs & policies; monitors adherence to safety rules & regulations
• Ability to finalize policies and procedures for the department as needed.
• Ability to conduct hiring interviews.
• Must be able to control expenses within area of responsibility.
• Submits finalized financial (budgets), staffing, and performance assessment reports. Reports on resulting data trends, strengths and weakness. Formulate plans for performance, oversees the efficiency of implemented performance plans, and adjusts as needed.
• Responsible for overseeing the employee training and education program. Approves monthly in-service topics. Provides additional in-service topics as needed or as policies or procedures change.
• Represents the department in all senior leadership meetings. To include, Labor Productivity, Environment of Care Committee, and other committees as assigned.
• Responsible for the final decision making for all departmental policies and procedures.
• Manages labor relations. Interfaces with union leadership through Performance Improvement Teams and other forums to ensure a soiled and proactive relationship exists. Ensures morale and efficiencies in the labor force.
• Ability to direct a substantial work force (both management and union).
• Creates a team capable of providing world class customer service. Leads, trains, and instills this philosophy.

Minimum Qualifications:
To qualify you must have a Bachelors degree in Management or related field, or the equivalent combination of education and experience.

Preferred Qualifications:
Masters degree preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.


NYU Langone Hospital-Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.


At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital-Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $82,886.36 - $101,359.44 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here