Product Management Director

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The Hyperforce Trust Platform product management team is responsible for the strategy and delivery of platform capabilities and services that enable security, availability, scale, and compliance for Salesforce products. Our mission is to protect customer data at scale and identify opportunities to maintain and exceed customer trust — working closely with developers, security engineers, and business unit leaders to build security and infrastructure platforms. We are looking for a Product Management leader to join the team and focus on future-proofing cryptography across Salesforce — including post-quantum readiness, encryption, and key management system evolution and modernization across Hyperforce. You will drive measurable outcomes including cryptographic agility (the ability to rotate algorithms and keys at scale), compliance audit readiness, and developer velocity (reducing time to implement secure cryptography patterns). The ideal candidate has a proven track record responding to complex, ambiguous market requirements with a focus on platform excellence in security and cloud-based platform services. They know how to put the customer and user at the center of their work, translating business and user requests into requirements and solutions. They are data-driven, ensuring we are strategically working toward the right outcomes, and have a strong bias for action. Strong communication skills, customer empathy, and the ability to execute in a matrix environment will ensure success in an area that is a key company priority. What You'll Actually Be Doing Vision, Strategy, and Roadmap: Set strategic vision with executive management and the roadmaps needed to get there. Customers, Partners, and Collaborators: Partner with application teams consuming cryptography Application Programming Interfaces (APIs), compliance and legal stakeholders navigating regulatory requirements (FedRAMP, GDPR, PCI), and cloud infrastructure teams ensuring platform-level cryptographic primitives scale. Planning, Delivery, and Execution: Collaborate with engineering and operations peers to deliver both strategic and tactical plans and objectives. Operate at platform altitude — defining service contracts, owning multi-quarter roadmaps, and unblocking cross-cloud execution — while staying close enough to technical tradeoffs (algorithm performance, key rotation windows, Hardware Security Module (HSM) throughput) to influence direction. Platform Product Management: Own the delivery of platform products and services from planning through delivery and iteration, with strong product sense and customer focus. For example, when the National Institute of Standards and Technology (NIST) mandates algorithm deprecation, you own the migration playbook — identifying affected services, defining rollout windows, and shipping tooling that lets 500+ teams migrate without outages. You're Our Person If... Shipped cryptographic platform services (Key Management Systems (KMS), HSMs, encryption APIs) consumed by 100+ engineering teams Navigated Federal Information Processing Standards (FIPS) / FedRAMP cryptographic audits through remediation and certification Led cross-cloud platform initiatives requiring consensus across infrastructure, security, and compliance Demonstrated ability to translate regulatory requirements (NIST standards, industry mandates) into actionable engineering roadmaps Strong matrix leadership — building consensus across cloud infrastructure, application teams, security, legal, and compliance stakeholders Excellent executive communication — able to distill cryptographic complexity into business impact for non-technical audiences Bachelor's degree or equivalent experience in Computer Science, Engineering, Product Security, or a related field Even Better If... Led post-quantum cryptography (PQC) migration planning or contributed to NIST PQC standardization efforts Built cryptographic services at hyperscaler scale (e.g., equivalents to Amazon Web Services (AWS) KMS, Azure Key Vault, Google Cloud Platform (GCP) Cloud KMS) Background in cryptographic agility — designing systems that can swap algorithms and keys without service disruption Led Federal Information Processing Standard (FIPS) 140-3 or Common Criteria certification from scoping through Cryptographic Module Validation Program (CMVP) approval, or contributed to NIST PQC standardization or early-adopter migration planning Proven understanding of cloud infrastructure platforms including the major hyperscalers (Amazon Web Services, Google Cloud Platform, Azure) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.