Solutions Engineer

Job Location: Germany What you’ll do The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs. Examples of desirable skills, knowledge and experience Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We’re serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors. Additional experience might include a combination of the skills below: Business Fluency in German Ability to manage a project, work to deadlines, and prioritize between competing demands Understanding of “how the internet works”. For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other; Can explain the difference between authoritative DNS & recursive DNS; You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of and a willingness to dive deeper into the quirks of clients & servers alike; Understanding of how customers make buying decisions, how to explain ROI. Travel expected to customer offices, conferences and/or do talks. Bonus! Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech); Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills; You’ve built a web application before, or contributed to an existing application in a meaningful way; You can describe the differences between CSRF, XSS and SQLi in detail, and Cloudflare's role in defending against them; Understanding of, or experience with, regulatory requirements such as PCI DSS, HIPAA, and SOC-2; Exposure to emerging technical landscape trends, e.g. SASE and Zero Trust. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at View email address on click.appcast.io or via mail at 101 Townsend St. San Francisco, CA 94107. #J-18808-Ljbffr