Account Manager

Account Manager You'll own a portfolio of clients who've paid $10K–$22K for a done-for-you revenue system. Your job is to get them a real result inside 60 days — and then close them on continuing past it. You are the reason the sales promise gets kept. This isn't customer service. It's strategic client leadership.

$90K+

60d Sprint Model 14d Ramp to Own Clients Remote 2–3 Events / Year Section 01 Who We Are Scaling With Systems is a done-for-you marketing and sales infrastructure company. We help service-based founders — coaches, consultants, agencies, online experts — install the systems that take them from stuck to scaling. The sales team diagnoses the constraint and closes the deal. Then you take over. Our Clients Founders doing $0–$200K/month, mostly $10K–$50K/month. They've paid $10K–$22K for a done-for-you Revenue System Install. They're motivated, time-pressed, and they need a clear operator guiding them — not a project manager checking boxes. What We Build for Them Cold-to-close ad and funnel systems: Facebook ads → VSL → application → sales call. Built in 30 days, live for the second 30 days. Every deliverable — copy, pages, scripts, tech setup — is done for the client and deployed during the sprint window. The 60-Day Sprint The standard engagement. Four deliverable batches from onboarding call to deployment, then 30 days of live traffic and KPI coaching. The goal is ROI inside 60 days. The secondary goal is ascension — getting the client to continue past day 60 into a longer advisory engagement. Ascension A 30% ascension rate on your client portfolio is the target. That means 3 in 10 clients you run should continue into a $24K–$36K backend engagement. Ascension is a KPI tracked directly by AM — it's the primary measure of your performance. Section 02 What You'll Own You manage a portfolio of active clients from the moment the sales team hands them off through their full 60-day sprint and into ascension. You are the strategic operator and creator coach for every client under your name. Primary Onboarding Call & SCB Alignment Within 24–48 hours of a client signing, you review their sales call recording and onboarding form, propose a V1 Sales Copy Blueprint, and get them aligned on offer, avatar, transformation, and guarantee. A 7-day alignment window is open the moment the onboarding call ends — this is your single most important moment with every client. Primary 4-Batch Deliverable Build Oversee and refine four batches of deliverables: ad copy, VSL and funnel pages, sales scripts, and deployment guide. Junior AMs assist with production — you review, ensure quality, and deliver to the client with context and coaching. Coaching Deployment & Live Traffic Coaching Guide clients through recording assets, setting up tech (pixels, calendar, page embeds), launching ads, and coaching their sales team. Once the system is live, you watch KPIs weekly — booked calls, show rate, close rate, cost per booked call — and diagnose what to improve. Coaching Strategic Account Planning You proactively surface issues before clients raise them, run regular check-ins, and ensure every client understands the ROI we're delivering. Clients who feel seen and coached don't leave — they ascend. Ongoing Ascension Play at Day 55 Before every sprint ends, you run the ascension conversation — presenting the backend engagement and building the case for why continuing delivers more return than stopping. A 30% ascension rate is expected. Below that, we audit together and figure out why. Ops Asana, Slack & Client Escalation Asana is the single source of truth for every client — you keep statuses current, move clients through stages, and surface any escalation to the AM channel same-day. Response time to clients is tracked and matters. The short version: Onboard. Build. Deploy. Coach. Ascend. Everything else is secondary. Nobody at SWS cares whether the deliverable shipped on time if the client didn’t get results. Section 03 The Three Pillars Account Management at SWS is built on three non-negotiable pillars. Master all three and clients ascend. Ignore one and they churn. Results Clients invest in one thing: results — either monetary (revenue, sales, profitability) or equivalent revenue with less effort. Speed, necessity, and focus are how we get there. You hold clients accountable and remove distractions that threaten the result. Experience A client who gets results but has a poor experience will not stay. Every client has "Make Me Feel Good" written on their forehead. Compliment, encourage, acknowledge. Nobody remembers what you said — they remember how you made them feel. Vision These clients have invested $10K–$22K to be led by you. Never forget how much of a gift it is to impact and change someone's business — especially when it's something we do every single day. This role is equal parts operator, coach, and strategist. Section 04 How You'll Be Measured Four numbers define your performance as an Account Manager. Two are about results. Two are about relationship. All four are tracked. Results KPIs Ascension Rate — 30% of your clients should continue into a backend engagement ($24K–$36K). This is your primary KPI. ROI per Account — Are your clients generating measurable return on their ad spend and program investment? If not, what's the diagnosis? Relationship KPIs NPS & Client Reviews — Surveyed throughout and after the sprint. High NPS clients refer other founders. Low NPS clients are a signal something broke. Client Response Time — Clients are measured within hours, not days. Slow responses erode trust and invite churn. Section 05 Who This Role Is For We’re not looking for a project manager or a relationship manager. We’re looking for someone who can drive client results, coach a founder through their first ad launch, write copy, understand funnel math, and close the ascension conversation — all in the same week. You’re a fit if You have 2+ years managing client relationships in a B2B service or agency environment — and clients genuinely liked working with you You understand how paid advertising works at a strategic level — you can look at a CPL and a close rate and diagnose whether the constraint is the ad, the funnel, or the sales process You can write — or at minimum review and strengthen — persuasive copy (ads, emails, VSL scripts). Not perfect copy. Good enough to improve a V1. You've used or can learn GHL, Asana, Facebook Ads Manager, and a standard CRM without hand-holding You own your outcomes — if a client isn’t getting results, you find out why before they ask You're genuinely excited by helping founders grow their businesses, not just by "delivering deliverables" You can manage 8–12 active clients simultaneously without losing the thread on any of them This isn’t for you if You've only worked in large enterprise account management where you had a support team doing the actual work You've never written copy or coached someone through a funnel build — this role requires hands‑on creative and strategic input You need someone to define your week for you — this is a self‑directed role You treat client feedback as a problem to manage rather than a signal to act on You think "good relationship" = client never complaining. They won't complain — they'll just leave. You don't understand paid ads even at a conceptual level Previous business owners are strongly preferred. Our clients are founders. The AMs who excel here are the ones who've felt the same constraints — a stuck ad account, a low close rate, the stress of money going out before it comes in. They don't need to fake empathy. They have it. Section 06 Compensation & Structure Base salary plus variable compensation tied to client results. The more clients ascend under your management, the more your variable comp grows. 1 Structured as base salary plus performance-based variable compensation. OTE exceeds $90K/year for a high-performing AM. Variable comp scales with ascension rate and client outcomes — strong AMs earn meaningfully above base. 2 1099 Contractor You're paid as an independent contractor. Remote-first. You manage your own taxes. We provide the clients, the systems, the handbook, and the support structure — you own the results. 3 Travel: 2–3 Events Per Year Occasional in-person events — client offsites, team gatherings, or live events. Typically 3 days max per trip, 2–3 times per year. Travel is coordinated and reimbursed. 4 Section 07 #J-18808-Ljbffr Scaling With Systems