Warehouse Manager

Job Description

Pay range: $70,000.00 to $75,000.00 annually

POSITION PURPOSE:

·        Manages warehouse staff and workflow to efficiently handle workload

·        The warehouse manager must have a customer-centric focus and be able to set up effective procedures and plans to meet the day-to-day needs of his/her customers

·        Works with Operations Manager to better warehouse strategy and procedures

·        Works with Purchasing and Customer Service

·        Accepts, processes, and puts away incoming stock and materials

·        Picks, stages, and loads outbound orders, shipments, and transfers

·        Controls costs by assuring that products are safely stored, counted, and delivered to the proper consignee on time without damage

ESSENTIAL PURPOSE:

The warehouse manager is responsible for directing shipping and warehouse activities to achieve maximum efficiency with no interruption to the "production" operation of the warehouse complex by scheduling and implementing the schedule. Must set priorities, coordinate, and utilize resources to achieve his/her goals. Typical physical duties will include loading and unloading trucks, receiving products, and picking, packing, wrapping, labeling, and/or shipping products. The warehouse manager ensures that the workers maintain the cleanliness, organization, and safety of the warehouse.

The warehouse manager maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs, operational, and personnel policies and procedures. Warehouse manager enforces adherence to operational requirements, advising management on needed actions. The warehouse manager safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. The warehouse manager controls inventory levels by conducting physical counts, reconciling with data storage system. The warehouse manager works with operations/logistics manager to maintain physical condition of warehouse by planning and implementing new design layouts, inspecting equipment, requesting work orders for repair, and requisitions for replacement. The warehouse manager completes warehouse operational requirements by scheduling and assigning employees to tasks and following up on work results. The warehouse manager maintains warehouse staff by orienting new employees and conducting ongoing training of current employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results. The warehouse manager contributes to team effort by accomplishing related results as needed. The warehouse manager reviews all outbound orders for accuracy and attempts to resolve customer complaints before they occur.

PERFORMANCE MEASUREMENTS:

·        Warehouse Throughput

·        Warehouse Order Accuracy

·        Inventory Management

·        Transportation Cost

·        Damages as a percentage of units

·        Customer Satisfaction with Fulfillment Procedures

QUALIFICATIONS

EDUCATION/CERTIFICATION: High school diploma or equivalency required

REQUIRED KNOWLEDGE: Applicable knowledge of warehouse strategy and procedures, KPI, and general supply chain principles required

EXPERIENCE REQUIRED: Experience increasing efficiency, creating procedures and policies, measuring warehouse KPI, managing relationships with partner carriers and terminals, routing freight, maintaining equipment, as well as experience scheduling and planning for variable throughput requirements.

SKILLS/ABILITIES: Forklift certification required, squeeze trucks with box clamp attachments experience preferred, and familiarity with WMS/handheld scanners a plus

COMPUTER SKILLS: Proficiencies with Excel, Outlook, and Windows operating systems is required

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REPETITIVE MOTION: Required to walk, stand, or be on a lift the majority of the shift.

TALKING: Required to express or exchange ideas by means of the spoken word. Ideas must be conveyed to other workers accurately, loudly, or quickly.

AVERAGE VISUAL ABILITIES: The worker is required to have acceptable visual acuity to accurately and safely perform activities such as driving and operating a squeeze-clamp lift, forklift, or pallet jack.

AVERAGE HEARING: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound

PHYSICAL STRENGTH: Required to lift up to 50 lbs.

WORKING CONDITIONS: No hazardous or significantly unpleasant conditions.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

REASONING ABILITY: Basic judgment and reasoning skills required.

MATHMATICS ABILITY: Ability to do basic mathematical calculations is required.

LANGUAGE ABILITY: Ability to speak and understand the English language is required.