Client Solutions Consultant - Clinical Educator (Academia)

In a nutshell

Role: Client Solutions Consultant - Clinical Educator (Academia)
Department: Customer Team
Location: United States (remote) - EST working hours preferred
Type: Full-time
Compensation: DOE
Reporting to: Director of Sales and Account Management
Travel: 25-40%

The Who, What, Where, When & Why

Oxford Medical Simulation (OMS) is scaling fast across U.S. nursing schools, medical schools, and academic health systems - and we're hiring a Clinical Educator to sit at the heart of that growth.

This is not a technology role. It is a clinical education role that happens to work with some of the most exciting simulation technology in healthcare training today.

You'll be the expert voice in the room when our commercial teams are working with academic buyers - translating what OMS does into what matters to faculty, curriculum leads, and program directors. You'll map our content to real curricula, lead onboarding, drive strong educational outcomes, and make sure every academic client gets the most out of the platform.

If you've spent years in clinical education, know what simulation-based learning looks like when it works (and when it doesn't), and want to use that expertise in a role with real commercial impact - this is the opportunity.

What You'll Own

• Curriculum mapping: Work alongside Account Executives and Account Managers to map OMS content to the specific academic curricula of prospects and existing clients - from pre-licensure nursing programs to advanced practice programs.
• Demonstrations: Lead or co-lead product demonstrations for academic audiences (faculty, program directors, simulation coordinators, academic leadership), bringing educational credibility the commercial team can't bring alone.
• Onboarding and implementation: Own the academic client onboarding experience from signed contract to live production - site configuration, integration coordination, go-live readiness, and early adoption.
• Training delivery: Design and deliver role-based training for faculty, simulation staff, and administrators - both remotely and on-site.
• Educational outcomes: Monitor and support client utilisation, working proactively with Account Managers to ensure clients are achieving meaningful educational outcomes and are set up for renewal and growth.
• Content and documentation: Create onboarding guides, training resources, curriculum mapping frameworks, and knowledge-base articles that scale your expertise across the business.
• Internal enablement: Be the clinical and educational voice that helps our commercial team (Educational Specialists and Account Managers) engage confidently with academic buyers - coaching on curriculum language, accreditation context, and simulation pedagogy.

What You'll Do Day-to-Day

• Partner with Account Executives on academic prospects that have reached the demo stage
• Review prospect curricula ahead of demos and build tailored content mappings
• Configure and customise demo environments to reflect real nursing/medical academic workflows
• Lead onboarding for new academic clients, coordinating with client IT teams on integrations (e.g. SSO, LMS connections)
• Develop and deliver faculty and administrator training programmes - live, recorded, and written
• Work with Account Managers on regular client check-ins, supporting utilisation reviews and identifying adoption risk early
• Represent OMS at academic conferences and simulation events
• Feed client insight and curriculum trends back into the product and content teams

Who You Are

Required

• Nursing Qualification and experience in nursing
• Demonstrated experience as a clinical educator, simulation coordinator, or nurse faculty in an academic setting
• Direct, hands-on familiarity with how nursing or healthcare curricula are structured
• Confident presenting and facilitating in front of faculty, program leadership, and clinical educators
• Able to translate a technology platform into educational language - without needing to be technical yourself
• Highly organised, self-directed, and comfortable managing multiple concurrent projects in a remote-first environment
• Not scared of using or playing with new technology
• Exceptional written and verbal communication skills

Preferred

• Experience in a client-facing, commercial, or account support role (CSM, training specialist, implementation, pre-sales support)
• Exposure to SSO, LMS integrations, or healthcare IT environments
• Comfort with CRM tools (HubSpot or similar)

You'll thrive here if you

• Are energised by helping faculty and students get better outcomes from simulation
• Can work confidently alongside commercial colleagues without losing your clinical educator identity
• Like variety - curriculum mapping one morning, a live faculty onboarding the next
• You enjoy using and experimenting with new technology
• Want to use your clinical education expertise to have impact at real scale

About Oxford Medical Simulation

OMS helps health systems, hospitals, medical and nursing schools deliver training and assessment better, cheaper, faster and at scale.

Our award-winning simulation platform is transforming the way healthcare and educational institutions train, assess and recruit healthcare professionals. By combining cutting edge 3D visualisation with artificial intelligence and leading educational theory, OMS delivers all of the benefits of physical simulation whilst delivering significant savings and improving patient care.

Since launching the award-winning OMS Platform in 2018, we've grown fast - partnering with over 150 leading healthcare institutions worldwide. From Oxford University and NYU to Mayo Clinic and the NHS, even the world's top pediatric hospital use OMS. We're helping transform healthcare training with immersive, on-demand clinical simulation

Oxford Medical Simulation is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Oxford Medical Simulation is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Who we are

We are Skiers / Boarders, Runners, Rowers, Pilots, Magicians, Weavers, Photographers, Game heroes, Movie Buffs, and every other variety of people. We are hard working. We are passionate about what we do. We care about the work. We care about each other. We care about pushing the envelope and we care about using our working lives to make the world a better place.

We value these behaviours above all:

1. Care & Pride - we take care and pride in everything we do
2. Growth mindset - we push the boundaries so we are adaptive, inventive and always learning
3. One Team - we are in it together, mucking in and supporting each other with humour and humility

Sound like you?
Benefits

• 30 days PTO + 8 company holidays
• Uncapped commission
• Medical, Vision and Dental Insurance
• High specification laptop and VR headset
• Flexible work environment - work from home/ remote first
• $600 one-off office set up allowance
• 401K
• Knowing that you are making a real difference!

If you have any questions please contact our Senior Talent Acquisition Manager: View email address on click.appcast.io

As part of our hiring process, we are unable to provide individual feedback on interviews. We appreciate your understanding and interest in OMS.

Please note that we only accept applications submitted through our careers page, which you can access via the Apply button on LinkedIn or directly through our website. We will not be accepting CVs via email or LinkedIn messages.

Department Customer Team Locations US Remote status Fully Remote