Area Manager - DFW
Roof Experts
Area ManagerWe're a premier roofing company serving residential and commercial clients in the Dallas-Fort Worth Metroplex area. Our team comprises experienced, professional contractors who have the knowledge and expertise to get your roof in tip-top shape. Whether you require repairs or installation, we're here to help.Our services include roof inspections, gutter repair and installation, metal roofing, TPO roofing, skylight repair, and installation services. We have been in the industry for many years and have all the necessary credentials and licensing, so you can rest assured that your work will be done professionally.At Roof Experts, Inc., we are a leading provider of top-quality commercial and residential roofing solutions, specializing in new construction, re-roofing, insurance restoration, and service work. With offices in Garland, Austin, and rapidly growing. We are on a mission to set the standard for excellence in the roofing industry. Our team is driven by a passion for innovation, exceptional customer service, and creating growth opportunities for our employees. As we continue to expand nationwide, we invite motivated individuals to join us in building a company that makes a lasting impact on communities across the U.S.The Area Manager is a dynamic, field-based leader responsible for overseeing roof inspections, repairs, and deal management. This role demands exceptional punctuality, proactive outreach, detailed documentation, and top-notch communication. You will be the face of Roof Experts, ensuring every project meets our high-quality standards while building strong relationships with property owners, real estate professionals, and service teams.Roof Experts, Inc. is an equal opportunity employer and welcomes applications from all qualified individuals. NO RECRUITERS PLEASE!Requirements:Timeliness & Outreach Punctuality: Arrive 15 minutes early for all company events—inspections, meetings, adjuster and subcontractor meetings, and workshops. At Roof Experts, "on time" means early.Real Estate Outreach: Proactively canvas real estate brokerages, commissions, and title agencies to generate leads and build strategic partnerships.Inspections & Repair Roof Inspections: Conduct thorough inspections for storm damage and repair issues. Documentation: Use CompanyCam to accurately document all inspections. Minor Repairs: Address minor repairs using items from the Inspection Bag. Repair Management: Oversee medium to large repair projects by coordinating with the Service Team.Deal Management Deal Formation: Validate deals by ensuring they include either a signed and completed Service Agreement with a claim number or a signed retail contract with Terms and Conditions. Document Review: Meticulously review all project documents to guarantee accuracy and prepare for a high-quality roof project. CRM & Zoho Management: Maintain accurate sales status in the CRM, upload and download all necessary documentation, and keep company tasks updated in Zoho. Accounting Support: Assist the accounting team with final payment collections when needed. Adjuster Coordination: Meet with adjusters and obtain any special instructions from property owners.Communication & Marketing Marketing Initiatives: Engage in face-to-face and social media marketing, follow-up phone calls, and prompt lead responses. Professional Presentations: Clearly articulate the benefits of using Roof Experts to property owners and real estate professionals. Timely Responses: Return customer calls within 4 hours, office calls within 24 hours, and respond to emails within 24 hours. Networking: Leave a business card or door hanger at every visit and actively request referrals and online reviews post-completion. Internal Communication: Use Cliq/Email for non-job-related communication to stay connected with the team.Training & Brand Representation Standard Procedures: Utilize the company-provided pitch, materials, and Standard Operating Procedures (SOPs). Continuous Learning: Actively participate in training sessions and company events to enhance sales and roofing expertise. Safety & Technology: Use company-issued technology effectively and navigate roofs safely and responsibly. Field Development: Continuously work outside the office to improve skills, sales techniques, and overall roofing knowledge.Qualifications:Proven experience in roofing, construction management, or a related field.Exceptional communication, organizational, and interpersonal skills.Ability to multitask, work independently, and manage field operations effectively.Proficiency with CRM systems (preferably Zoho) and digital documentation tools like CompanyCam.A strong commitment to punctuality and professional service.Valid driver's license and willingness to travel within the assigned area.Comfortable working in various weather conditions and on rooftops safely.Working Conditions:This is a field-based role requiring regular travel and outdoor work. You will interact frequently with clients, service teams, and company leadership. The role demands flexibility, with early starts and varied work hours.Benefits:Competitive salary based on experience.Profit Sharing Bonus ProgramHealth, dental, and vision insurance.401(k) plan with company match.Paid time off and holidays.Opportunities for career growth and professional development.
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