Operations Support Specialist

Employment Eligibility Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required. Job Summary This position is located in Memphis, TN. As an Operations Support Specialist, you will be a key part in supporting all aspects of freight movement for Trans One. You will help collect and analyze data, update systems, and work with all departments to find solutions when challenges arise. This position requires being on-site daily in the Memphis, TN office location. Key Responsibilities Reconcile daily yard report. Support Customer Service, Dispatch, & Billing Group. Utilize intermodal knowledge, critical thinking, and communication skills to maximize productivity, problem solve, and find solutions for customers, contractors, and company drivers. Pull and compile data from, and enter data into, various systems and web portals. Support and adhere to safety initiatives and company policies. Be responsible for the prompt resolution of all issues brought to the attention of the department and notify leadership of non-routine problems and issues. Perform other duties as assigned. Qualifications 1+ years of industry experience. Proficiency with Profit Tools (transportation management system) is a plus. Experience in Microsoft Word, Excel, and Outlook. High diligence with a high degree of accuracy. Positive attitude and willingness to learn. Intermodal knowledge and experience. Ability to absorb new ideas and concepts quickly through written and verbal form. Problem-solving and multitasking skills with a customer-oriented attitude. Excellent communication skills with proven ability to communicate effectively in both written and oral form. Preferred Qualifications Intermodal Trucking experience (Dispatch / Customer Service). Knowledge of Intermodal Equipment, Rail & Steamship Line fundamentals. Experience working in a Company Driver and/or Owner Operator environment. What We Offer Competitive salary based on experience. Competitive commission plan. Benefits include PTO, paid holidays, medical, dental, vision, company-paid life and long-term disability, and additional options. 401(k) program with company match for eligible employees. Opportunities for career advancement and continued professional development. A dynamic, exciting, and mission-driven work environment. Equal Opportunity Statement U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply. #J-18808-Ljbffr U.S. Multimodal Group