Strategic Call Center Training Leader
DXC Technology
DXC Technology is seeking a senior operations leader to oversee global contact center operations from Nashville, ensuring SLAs, KPIs and quality standards across Americas and beyond. You will coach and grow high-performing teams while driving process improvements and leveraging AI for better outcomes. You will partner with leadership to translate strategy into execution, manage staffing with the WFM team, and ensure regulatory and client compliance across accounts. #J-18808-Ljbffr DXC Technology
Vacancy posted 1 day ago
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