Strategic Call Center Training & Ops Leader
DXC Technology Inc.
DXC Technology Inc. is seeking an experienced leader to oversee end-to-end contact center operations across multiple accounts in the United States. You will ensure delivery against SLAs, KPIs, and quality standards while partnering with the WFM team to optimize staffing and productivity. The role emphasizes coaching, performance management, and driving continuous improvement in a compliance-driven environment, with exposure to AI, automation, and cross-region delivery across Americas operations. #J-18808-Ljbffr DXC Technology Inc.
Vacancy posted 1 day ago
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