Showroom Coordinator & Administrative Assistant

Re-Bath is Hiring a Showroom Coordinator & Administrative Assistant! Location: Kentwood, MI Branch: Grand Rapids Schedule: Full-Time Pay Rate: $17 - $22 per hour Employment Type: Full-Time Overview Re-Bath is seeking a highly organized and customer-focused Showroom Coordinator & Administrative Assistant to join our Grand Rapids team. As the first point of contact for customers visiting our showroom or contacting our office, you'll play a critical role in creating an exceptional customer experience while supporting daily business operations. This position is ideal for a proactive professional who enjoys balancing customer interaction, administrative responsibilities, scheduling, inventory coordination, and operational support. If you thrive in a fast-paced environment and enjoy helping homeowners begin their remodeling journey, we'd love to hear from you. Responsibilities Welcome customers and visitors to the showroom and provide a positive first impression Answer incoming calls, emails, and customer inquiries professionally and promptly Schedule consultations, appointments, and follow-up communications Maintain a clean, organized, and inviting showroom environment Receive, inspect, and organize incoming product deliveries Coordinate logistics and assist with inventory tracking Support project managers and installation teams with administrative tasks Assist with permit submissions, documentation, and municipal correspondence Manage office records, filing systems, and scheduling calendars Perform occasional permit runs and supply pickups as needed Identify opportunities to improve office efficiency and customer experience Requirements Must Have High school diploma or GED Minimum 1 year of experience in customer service, reception, or administrative support Strong phone etiquette and professional written communication skills Excellent organizational and multitasking abilities Strong attention to detail and ability to manage competing priorities Proficiency with Microsoft Office, email platforms, and scheduling software Ability to lift and move up to 50 lbs when receiving product deliveries Valid driver's license and reliable transportation Positive attitude, dependability, and willingness to learn new systems and processes Nice to Have Experience in a showroom, retail, warehouse, home improvement, or construction-related office Familiarity with CRM software, project management tools, or scheduling platforms Knowledge of residential construction, building codes, or permit application processes Benefits Competitive hourly pay Stable full-time employment Professional development opportunities Hands-on exposure to the home remodeling industry Supportive team environment Growth and advancement opportunities Paid training Paid Time Off (PTO) Employee assistance and support programs